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“I was shopping for my high schooler school supplies. There was a employee there (I wish I knew her name ) she was so nice and helpful. She asked what I was shopping for and showed me where everything was.”
“Decent selection, close to my house, and despite being perpetually short-handed, overworked and probably underpaid, the employees are always extremely friendly and helpful.”
“Excellent store but seems like the cash registers are always broken or not working. I recently bought a pair of non stick fry pans that were a total waste of money ?Be careful about sales. They never ring up at the registers”
“A highly recommended place to shop for very cheap food at a good price and they assist you when making payment with respect and the fruits and vegetables at a good price is the important thing.”
“Give the gal who was working on Sat. Aug.6 a huge raise! She had a huge line and she still greeted everyone and was NICE! Unbelievable in this day and age!Very rarely do you find this anymore! Don't lose that girl.”
“I just wanted to commend an extraordinary human being named Cody who is a cashier at the 524 store. The customer in front of me was short of cash so he made some suggestions how to save some money on her purchase but she was still a little short. Cody paid the fee dollars difference out of his own pocket. The world could use a few more people like Cody.”
“Good place to buy at low prices... I went to buy some things I needed and I found them although some things were in limited quantity such as Jell-O which did not have a variety of flavors... The store is well organized, They only had one employee at the checkout and I had to wait in line. As for the rest, I think everything was fine...”
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“My husband and I went to the Cocoa store to look for patio furniture. We found a Broyhill set we liked. The associates were extremely helpful. They kept us advised while they were in the back room searching for the set and matching footstools. The footstools ended up being out of stock, which was fine since we found out later that we really didn't have room for them. When they rang us up, they were very pleasant and professional. It seemed like they couldn't do enough for us. They even found a coupon for us...Great customer service. I would give them a 20 on a scale of 1 to 10 if I could. They went above and beyond to make us happy we came to Big Lots. We also used their delivery service. They called us the very next day to set up delivery and were very nice when they came, even calling when they were on their way.
Overall, we couldn't have been more pleased with our experience at Cocoa's Big Lots.”