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May 2024 by Ashley Klaas
Came in today with a lot of phone trouble and no idea how to handle it, I’ve been struggle with other phone company’s for almost a year now and today I got it all sorted out and solved thanks to Jose. He was a wonderful help, did an amazing job in helping me choose a new phone and get everything I need for it. He did a truly incredible job in helping us out today. Best experience I’ve had at Metro in a while.
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May 2024 by Riley Cox
Been having trouble transferring my phone over for almost a year now. Came into this metro to Jose who asked me what my budget was for a new phone. I told him and he went above and beyond to get me my phone and finally transfer my phone over from AT&T. If you come to this store and need real help ask for Jose. He is incredible
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April 2024 by Guillermina Morales jimenez
My Bill is $325 not coming here anymore.They wouldnt help fix it Either
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April 2024 by Yuniesky Quesada Blanco
Very good customer service
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March 2024 by David Milburn
Better than the other one on clear Lake.
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February 2024 by Barbie
This store needs to be shut down just as the other stores on Clearlake Road in Cocoa. You can never get any help and they will only help you if you purchase a phone out of their store I’ve made complaints and I will keep complaining and they need to bring back the corporate stores.
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February 2024 by Jessica Tortora
Went in hoping to upgrade my son's phone. I'm a teacher and a single mom, so money is tight. Jose asked what my budget was and did his best to make it happen. He was SO incredibly helpful! I highly recommend this location, and Jose!!
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February 2024 by Nikki W.
This store needs to be shut down just as the other stores on Clearlake Road in Cocoa. You can never get any help and they will only help you if you purchase a phone out of their store I’ve made complaints and I will keep complaining and they need to bring back the corporate stores.
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September 2023 by Christine Sendry
They are very unexperienced at this facility I think they tried their bedt but they don't know what they're doing
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August 2023 by Rich Chrzanowski
Very unexperianced. Could not understand simple questions. Then lied about us to her manager saying we didn't even want to pay taxes. When we tried to correct it she just waved her hand and blew us off. I felt I was asking very easy questions but she just couldn't communicate or comprehend anything. Maybe she should be trained in customer service. So watch for all the face piercings and don't talk to her
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July 2023 by Diana Simmons
Awesome!
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July 2023 by Sam I am
Great help and advice
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October 2022 by Christine Adams
The young gentleman Marcus, was completely knowledgeable and how I needed to handle many situations with my account today. So grateful for all your assistance and service! :-)
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September 2022 by Elizabeth Gibson
Very helpful in service. Tabitha was a wonderful host also. And taught us about our home Wifi/Internet we just purchased from Metro.
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August 2022 by Bugsy D.
They were nice and didn't take long to get phone
