Metro by T-Mobile at 1034 Clearlake Rd is a store that offers prepaid plans and a selection of 5G phones from Apple, Samsung, and OnePlus. Customers appreciate the friendly and helpful staff, especially highlighting the exceptional service provided by one employee named Jose. He is praised for going above and beyond, helping customers save money on their bills, explaining how contracts and devices work, and providing tech assistance, especially for elderly customers. Many reviews mention that Jose’s assistance made customers feel valued and satisfied, contrasting with less attentive staff elsewhere. The store is often seen as more helpful than other locations, with staff members like Angie and Tabitha earning praise for their kindness, patience, and willingness to assist with activating phones, transferring services, or getting new devices. Customers have expressed gratitude for the personalized attention and the ability to get help with technology and billing issues. Overall, the store is recognized for its helpful staff, good service, and willingness to support customers in managing their mobile needs, making it a preferred location for those seeking reliable assistance and quality prepaid plans.
Tabitha handled an issue for my grandsons phone. She also took great care of my father in getting him set up with his new phone and moved all data to his new phone. A1 customer service!!
June 2024
La unica que me ayhda es Angje. I went tuesday and could get no help. Why have people that dont work.
March 2024
This store better than 520 they never take my payment. This the only store that's helpful in Cocoa- come see Angie or Tabitha
