O'Reilly Auto Parts in Cocoa provides parts, tools, and accessories along with store services like free battery testing, wiper blade installation, and Check Engine light testing. The location also resurfaces brake rotors and drums and offers a free Loaner Tool program. Reviews consistently highlight exceptional customer service, with employees described as polite, knowledgeable, respectful, courteous, and extremely helpful. Staff members are noted for going above and beyond, helping multiple customers efficiently, and taking time to locate correct parts or find answers. Customers report being impressed by the service, with some stating this location is now their first choice over competitors. The employees are recognized as a great asset to the company, providing fantastic and awesome customer service that makes customers want to return for all their auto parts needs.
