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“The reason was the great espetacular service provided by Maria. I wish all the stores worldwide have a girl like her. The was another lady also, very polite and in a very good mood! The entire staff of the store was very polite and nice! Thanks Maria for the great customer service provided to me!”
“Very good attention from your staff, in case Melanie helped me and everything arrived safely at its destination in Venezuela, even before the time established for delivery, 100% recommended ??”
“I cannot say enough about the outstanding service and genuine care I receive every time I walk into this UPS Store, especially from Manager Daniel. He has been a cornerstone of this location for years, and his consistency, patience, and kindness are unmatched.
As someone who lives with a physical disability that affects my fine motor skills, everyday tasks like printing, stapling, or hole-punching can be challenging. But Daniel has never once made me feel limited. In fact, it’s quite the opposite—he sees my potential before my challenges. I often come in with a creative vision for a project I’m doing with children, and Daniel jumps right in to help me bring it to life. His support is not just technical—it’s personal, respectful, and empowering.
Thanks to Daniel and his incredible team, I’ve been able to create meaningful projects that directly impact the children I work with. Their help behind the scenes is truly making a difference in these kids’ lives—and in mine.
If you’re someone who ever needs a little extra help, or simply wants to walk into a store where you're treated with dignity and compassion, *this* is the place. Not many businesses go above and beyond the way this team does. I commend this UPS Store wholeheartedly and am so proud to have found it!
—Lauren H.”
“I went to the UPS Store today to get documents notarized for the title company handling my lot closing. A big shout-out to Jordan for efficiently completing the notary process, and to the rest of the supporting staff who were working today. Great team, quick service, highly recommend!”
“David (my fellow Jamaican) and Ilene (The Manager) were very personable. I shipped a rather large and heavy package but they made it work. I appreciate the customer service I received and the overall professionalism and aura of this UPS Store location-great culture!!!!”
“This place is more than a shipping store. For me it solves printing too. Isabel is excellent in helping with those needs and making sure all your prints come out exactly how you expect them. I’ve been at Office Depot, staples and “printing experts” but they all make it very complicated to work with them. This store is really the easy way.”
“This is a great place to ship items. Especially if you need help. I get FAST and competent service from great employees. They give me a hand when I need to return an item to Amazon. Have a good day.”
“For the past five years, this UPS Store has been my go-to for everything from business shipping to event marketing materials. They’ve helped me keep my Amazon business running smoothly with competitive shipping rates and on-time deliveries, and their marketing support has elevated my networking events.
Their notary services are fast and efficient, saving me valuable time, and the staff is always friendly and professional. Rory, the manager, deserves special mention—she always greets customers with a warm smile and goes above and beyond to solve any problem quickly. This store sets the standard for great service and a friendly customer experience!”
“I give 10 stars to this UPS Store. I had a HUGE task from my work, was my first time posting so many letters, but I had the best experience. They not only were very kind and friendly but also helped me to figure out how to make it easy and efficient. Thank you, Ravi for your help and for being so nice. The world needs more people like that ??”
“I came in right before they closed, and the gentleman who was working was so so nice and accommodating. It’s a great place to go for any and all of your shipping or packing needs. ?? Highly recommend.”
“Excellent service I highly recommend this UPS store. Please stop in at anytime friendly customer service and friendly faces. You will not be disappointed. Please see Sai”
“? Five-Star Shoutout to Amit Patel! ?
Amit Patel went above and beyond today! Not only did he efficiently scan my QR code and another customer’s at the same time (like a pro!), but he did it all with a pleasant attitude, respectful demeanor, and genuine kindness. It’s rare to find someone who brings that level of calm, courtesy, and multitasking magic to customer service. We need more Amits in the world, people who make even the smallest interactions feel smooth and appreciated. Thank you, Amit! ??”
“⭐⭐⭐⭐⭐
I can't say enough about the amazing team at this UPS store! Hands down, they have the BEST teamwork in the country! ❤️ Tyler, Justin, and Kai are exceptional. I walked in just minutes before closing, and I was worried I wouldn't make it in time. However, they greeted me with smiles and were eager to help, making me feel welcomed and valued.
Their positive attitudes and seamless teamwork stood out to me, and after reading other reviews, it’s clear I’m not alone in this sentiment—many others have had fantastic experiences here as well. Their dedication to customer service is truly commendable, and I believe they deserve some serious recognition for their hard work. Kudos to the team! ?”
“Cassandra was absolutely outstanding. I walked in totally frazzled and she was patient and extra kind. She took the time to help me figure out the best option for my mailing situation. I definitely recommend Cutting Edge for your mailing needs.”
“Very convenient business/shipping center.... Locally owned, family run, this store provides all your shipping and packaging needs. The staff and family members are very nice and the place is loaded with convenience; part UPS store, part Hallmark, part business center/mail center, this place does it all, with a smile. Happy to support one of our local small businesses.”
“Will and Angie were amazing. They both were extremely helpful in sending my dad’s packages off. Would have not been able to get through the process without them both! Great location with a great staff!”
“Had my finger prints done on a Saturday. The lady working was polite & able to multitask with multiple customers & attend to me as well. I would advise the owner to get additional help to assist as it was pretty busy.”
“Excellent service, Mr. Javier assisted me, very friendly, courteous and professional for our Latin community. He speaks Spanish, so do not hesitate to resort to the services they offer. In my case, I had to notarize some documents.”
“I have never had an issue with this store location on Andrew's avenue near Cypress Creek. The staff have always been courteous to me. I often wonder when people give poor ratings if they ever think that they are dealing with a real person who might be going through some bad times? Everyone in today's world expects everybody else to be perfect. Some people forget that when they're pointing a finger at someone else that they have three pointing back at themselves. I always try to find what my part was in that situation whether it's good or bad.
However, as other customers have said this location has always been clean, inviting and welcoming. Only one time did I have to purchase a box to ship my item back which was unexpected. I'm not sure if that was legit or just a sales pitch. However it was only a few bucks. Other times I walk in with a QR code, it's scanned and taken off my hands. Even when I don't have the tape to close a package or a box, the staff are always willing to do that for me. So again although it's in a busy place I have never had an issue with any of their staff. And I do return quite a bit of stuff from Amazon, Overstock in bed bath & beyond.
I want to thank the staff for their professionalism and courtesy. Keep up the good work.”
“Sebastin was awesome! He went above and beyond to help me. He was patient, kind, and took his time with each customer. 5/5 for customer service and representation of the company name..
Robert C was so helpful. He was able to answer all the questions that I had for him. He was kind.
Thanks to you both”
“Trying to find an alternative to the post office in Florida is very difficult, what company can you trust. For me I got an introduction to Ant Logistics through a friend over 5 years ago. They offer the very best in Postal Services and they treat me like I am family. They are reliable. In today’s world it is nice to find a company that appreciates your business and has that old-school mentality. Customer service and satisfaction is more important to Ant Logistics than money with no ego. I highly recommend this company.”
“I left my wallet there after mailing a package. I left but the owner found my number and tracked me down so I could get it back. So refreshing to have good, honest people in this world. Thank you.”
“I’ve been using the store for years for all my Shipping needs. In regard to the reviews for a rude associate I believe that person no longer works there. It’s now under new ownership and they seem to be doing a great job.”
“Tanisia, Ace and John took such good care of us at the UPS Store today! The service was kind, super professional, and they made sure we had everything we needed.”
“The staff was efficient and courteous, and the drop-off process was quick and hassle-free. That made the experience smooth and stress-free, which is the main reason for my positive rating”
“Pak Mail Boca Raton on N. Federal Hwy is fantastic. The owners and staff go above and beyond to insure your packages are handled with care. Plus they will even pack your items for a fee to try to guarantee their safe transport. I see large pieces of art shipped all the time, many suitcases being shipped too! Pak Mail also has additional services: passport, faxing, print something out...and much much more!”
“What a pleasure to do business here! Local business from really nice people!I came to this place to use their notarized services only and they gained a customer for anything related on shipping now.I needed to sign and notarize a document and they were extremely convenient. They did it fast, convenient, and it was a very good experience.”
“I always have an excellent experience at this UPS Store thanks to Juan! From the moment I walk in, he approaches and goes above and beyond to assist a cuatomer. They are always professional, courteous, and incredibly knowledgeable, making the entire process seamless in tbis store. Whether it was packing, shipping, or handling my documents, everything is done efficiently and with great attention to detail.
His friendly demeanor and willingness to go the extra mile truly stands out. It’s rare to find someone so dedicated to customer service, and I truly appreciate the effort he put in to make my visit stress-free.
If you’re looking for a UPS store where you’ll receive exceptional service, I highly recommend this location!”
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“I went to Pak Mail my first time a couple of days ago to get a friend's will notarized. The owner was very thorough and conscientious, and cares about doing things properly. His prices are very reasonable.”