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November 2025 by Marcos S.
⭐⭐⭐⭐⭐ Five Stars for Exceptional Service!
I had a fantastic experience at Mercedes-Benz of Coconut Creek. My service advisor, Kiara, was truly exceptional. They were incredibly knowledgeable, clearly explaining all the necessary services and addressing my concerns with professionalism. The service was completed exactly when promised, making the entire process efficient and stress-free. Highly recommend this advisor and dealership!
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November 2025 by M. Simon, Esq.
Always great service!
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October 2025 by Cherley Sawyer
My service advisor Gunnar went above and beyond to address my concerns and ensure everything was taken care of for me. Also, I believe his manger's name was Chris? He also went above and beyond as well to address my concerns . THANK YOU SO MUCH. I am a customer for LIFE
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October 2025 by Andrew LaRaus
Rick Brown is the best you should be thankful you have him. I will always be back !!
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October 2025 by Sharene Stanley
My experience was great this dealership has the best customer service I have ever experienced. My new car is wonderful I love it. If you want a good deal check them out 😃
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October 2025 by Kris Everett
Brought my vehicle in because of a flat tire. Quick service and excellent work!
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October 2025 by Jodi Cohen
I use to get my cars from another dealership but Jeff Boraks was so great and very professional I switched and got my new car through Mercedes Benz Coconut Creek. Not only was Jeff attentive to my needs, but was quick and found exactly what I wanted in my car in a timely manner. I would recommend Jeff Boraks to anyone I know looking for a new Mercedes.
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August 2024 by Evelyn Ramos
Excellent and friendly service. Picked up my car feeling like it was brand new again. Elmer was great, kept me updated. Highly recommend this service center
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August 2024 by James Bullock
Service rep Rick was excellent . Accurate with time service should be completed and provides updates on process.
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August 2024 by Lisa
I had a fantastic visit at MB of Coconut Creek. From the moment I pulled up for service I was welcomed by the team. Everyone was busy but took the time to say hello to all customers.
My service rep Kris K is genuinely amazing. He takes his time to explain any concerns I may have regarding my vehicle. I never feel rushed. Kris treats his customers like family. He is a valuable employee. The techs are also wonderful they always send a video of what was done on my vehicle. Transparency is key.
Although I moved 35 minutes away, I decided to drive further because of the A1 service received.
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August 2024 by Heather Parente
The Coconut Creek Service Center is the best Mercedes center around! Rick, my service specialist, is always available, keeps me updated on the status of my car, and has my car ready when I arrive to pick it up! Best customer service ever!
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August 2024 by Weimin Feng
Good job
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August 2024 by Sheryl Luke
I had bought this pre-loved Mercedes from another Mercedes dealership in the area and frankly, they let me down with their service… then found Kris Kook in the service department at coconut creek Mercedes and he could not have been more helpful… And saved the day!
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August 2024 by JOEL KRON
Great service!!
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August 2024 by Miguel Contreras
I had a great experience at the service center, thanks to Phillip! He was thorough and clearly cared about making sure everything was done to my satisfaction. The overall experience was positive, with excellent service and an easy appointment scheduling process. I definitely plan to continue using this location for all my ongoing service needs!