Toyota Service is a large and well-established dealership located in the Commerce Square auto plaza. The dealership offers a wide range of new and used Toyota models, including popular options like the Camry, Corolla, RAV4, Highlander, and Tundra. The service department at Toyota Service generally receives positive feedback, with customers noting that the work on their vehicles is good. However, some customers have expressed concerns about the pricing, with one customer feeling they were overcharged for labor costs. Another customer had an issue with their vehicle after a repair, but the dealership offered to inspect the car, although the customer chose to resolve the issue elsewhere. The customer lounge at Toyota Service has been described as a "disgrace," with ripped chairs and an unwelcoming atmosphere. In contrast, the customer lounge at a nearby dealership, Auto Nation Toyota, is praised for being first-class. While some customers have had a positive experience at Toyota Service, others have found the overall atmosphere and facilities to be lacking. The dealership's pricing and customer service have also been points of concern for some customers, though the quality of the actual service work is generally well-regarded.
I have had only positive experiences going to this location for my services for the last few years. Today Santiago helped me as my service advisor and he was professional, funny, and got me in and out. I also had the pleasure of meeting Cristian who worked on my car. Wonderful people and overall a great experience, 10/10... read full comment
October 2025
Always the quickest and best service of any dealer/shop I've been to. The service advisors are super friendly and agreeable and provide exactly the kind of service you'd want when you need something on your car. I've always come here for anything Toyota and I will definitely continue
October 2025
I have been coming here for a few years with multiple vehicles and for multiple services and have been very happy with the service. Klaus is the man and I highly recommend him.
