Chase Bank provides checking, savings, and mobile banking services. Reviews highlight that some branches offer exceptional and professional customer service, turning frustrating experiences into positive ones. Staff at these good branches are described as efficient, diligent, communicative, and suspicious of fraud, helping to protect customers from identity theft. The environment is noted as always clean, with service that is always quick. However, experiences can vary by location, as another branch allowed fraudulent activity. While some customers appreciate the drive-thru for deposits, others find certain app features, like linking external cards or using Zelle, too difficult to figure out. Deposit products are provided by JPMorgan Chase Bank, N.A., Member FDIC.
Efficient, friendly service, and coffee by Julio Naranjo
September 2024
Olivia is super sweet and helpful! She is knowledgeable about what she does and was able to explain things to me and my family in a simple way we can understand. Something we thought might be difficult, she was able to assist in minutes. Great experience all around!
July 2024
Usually I only go in for some withdrawals. Iād like to note the place is always clean and the service is always quick. Shoutout to Karen, the clerk I always get, super nice and always fast. Hope your purse is filled with the crispiest bills, Karen šāļøš
