TD Bank is a large bank serving over 8 million customers across the U.S., with more than 1,200 locations in the Northeast, Mid-Atlantic, D.C., the Carolinas, and Florida. It offers a wide range of banking services, including retail, small business, and commercial banking, along with private banking, wealth management through TD Wealth®, and vehicle financing via TD Auto Finance. Headquartered in Cherry Hill, New Jersey, TD Bank is known for its convenience and extensive services. Customer experiences highlight the bank’s friendly and helpful staff. One customer praised a customer service representative for being knowledgeable, cheerful, and willing to go the extra mile, making interactions pleasant and professional. Others appreciated the caring attitude of managers and staff, especially in helping with business needs and banking inquiries. Several reviews mentioned positive interactions, with staff showing genuine kindness and helpfulness. However, some customers faced challenges such as account errors, delays in fund transfers, and difficulties in opening new accounts. Despite these issues, customers generally expressed satisfaction with the staff's efforts to resolve problems and their overall banking experience. The bank's employees are often described as friendly, caring, and helpful, contributing to a positive impression of TD Bank as a customer-focused institution.
Shanice was fantastic in helping my family with all of their accounts!
July 2025
Im horrified this branch only has 2.5 stars. I love this branch. Theyre so sweet and helpful. Extra stars for Felipe, Jonathan and Justin. They were kind and such a vibe to be around. Im happy to be a customer here and recommend TD 100%!!
June 2025
I’ve been banking with Td Bank for over 20 years. I’ve been going to this branch for a very long time, and I have to say today’s experience with Fabio at the front counter was very pleasant. He helped me with a few things that I didn’t even think I could ask very appreciative of him!