Advance Auto Parts at 689 N Ferdon Blvd in Crestview is a helpful and well-equipped store offering a variety of automotive products and services. Customers appreciate the store’s unique features, such as a hydraulic hose machine for large truck or tractor repairs and a selection of automotive paint supplies. The staff is known for being friendly, helpful, and patient, often going above and beyond to assist customers with questions and explanations, making the shopping experience more comfortable. Many customers highlight the quality of service received, especially praising employees who treat customers with care and professionalism, similar to how loved ones would be treated. The store provides several free services, including battery testing, battery and wiper installations with purchase, engine code scanning, and starter and alternator testing. It also offers free battery and oil recycling. Customers can save money by signing up for the Speed Perks loyalty program, which rewards points for discounts on store items and gas at participating Shell stations. While the prices are considered high by some, with many customers opting to buy parts online at lower prices, the store remains a convenient option for quick, in-person assistance and a wide selection of parts for cars, trucks, and large vehicles. The store's busy periods vary, so checking online for stock availability is recommended. Overall, it is a reliable location for automotive needs with friendly staff and useful services.
My truck broke down on the side of the interstate, the only place in town that had one of the parts I needed. I was able to online order and have a friend pick it up. I add some extra parts and was able to return no problem.
January 2026
Shout out to Andrew at the N. Ferdon location!!! He changed our brake/reverse light bulbs and it was a pleasant experience. Wonderful customer service! Thanks!
August 2025
The only parts house around that actually knows what they're doing.