The Verizon store at 1180 N. Suncoast Blvd. in Crystal River offers a friendly and helpful in-person experience with knowledgeable wireless sales consultants. Customers appreciate the staff’s effort to assist with upgrading phones, such as iPhones, Samsung Galaxy, and Motorola edge+, as well as helping with Verizon plans and accessories. Many reviews highlight the staff’s efficiency, understanding, and willingness to go above and beyond to meet customer needs. For example, one customer praised a representative for smoothly transferring data to a new phone without issues, while others mentioned receiving great deals and discounts, including lower monthly bills and trade-in options. The staff is also noted for being friendly and making the process simple, whether customers are visiting for a quick repair or a new device. Customers feel comfortable and not pressured during their visits, thanks to the knowledgeable and pleasant team members. Overall, the store is recognized for providing a positive Verizon experience, with staff members who are smart, understanding, and committed to helping customers save money and get the best device and plan options.
Had problems with my phone bill from another Verizon store. Came to this one had great service very helpful very concerned about my problems. I will definitely recommend this store
March 2026
Shout out to Victoria!! Thank you for helping me. Nowadays with prices going up, saving is the key. She took time to call the associate and ended up adjusting my monthly bill to where I can save. I appreciate it bigtime.
February 2026
Zack was the best rep I’ve ever dealt with. He shipped me a new phone and troubleshooted with me an entire week later when I was setting it up. Verizon will have me as a customer forever with reps like him!