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December 2023 by romania dukes
Do not rent from this place they make up fake changes and take all the money out your bank account these people fake rentals
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October 2023 by Nathan Sheldon
After going to my third location to pick up my truck, this location was unwelcoming, unprofessional and incapable of doing their job professionally. Not only was the truck at only a 1/4 of a tank, but they did not have the equipment I asked for and was promised. Uhaul your standards have dropped and I may go to home depot from now on.
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August 2022 by Adriana Diaz
Made an order to pick up boxes. Got an email that it was ready. Went to pick up and they had 0 boxes in stock. Manager told me to go to another location to pick up. That they have available. I asked if it would be okay to pick up there with my order being from this location. He said no problem. Got to the other location and they couldn’t even assist me on the order because “the order is at a different location”. Why be an authorized dealer if you have no idea what’s going on? Nor even have supplies
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August 2021 by olisha valme
I reserved a specific truck and when I got there they did not have. I did receive any email or phone call to communicate that.
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December 2019 by Andrew Whitelocke
Always convenient & accommodating.
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July 2019 by Cheef Roca
Lady cathches attitude after i told her i rather inspect the truck she left before the inspection of the van, saying they had exes to mark, yet they failed on that not all marks were marked
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June 2019 by Derrick Lee
I'm deaf guy ask her for tow dolly hitch, I was explaining as very clearly what I need it, they are fund! Because they don't know how setting it even unprofessional! and another woman is noting work and just watch movie with blanks and another Latino lady don't know how setting it and bad attitude no reasonably. DONT COME THIS PLACE IS FUND!
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March 2019 by Ursula Kellam
I only gave one star because zero stars isnt an option. This place is full of fraud!!! Do not rent here.. They take your bank card and charge you for whatever they want. They lack professionalism and communication skills. I will never rent from them again. After being overcharged I tried to resolve the issue with the store employees but they are extremely rude and not willing to try to help. One of them Floyds call 1 800 U-Haul. I did that and thankfully customer service there is much better than at this location. However the customer service representative at 1 800 U-Haul told me that when he attempted to call them to speak with the manager about my issue they hung up in his face. I am still awaiting my refund of $45. Never again.
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January 2019 by gabriel alfaro
Rented a uhaul from here for a few hours. A female representative was on the phone the whole time and was not providing any customer service. She was Hispanic with a heavy Venezuelan accent talking to the nail store lady while I was waiting scheduling her appointment. Afterwards I turned it in same day they processed the truck 2 days later and charging me for 2 days of rental. Horrible service dont go here
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December 2018 by Heather Alonso
Horrible service prices not as advertised
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November 2015 by The Crusader
Worst experience ever!!!! I reserved my truck online, and it specifically stated that my price included 72 miles. When I went to review my reservation through the confirmation email, it stated that only 37 miles would be included. FALSE ADVERTISEMENT!!!! Beware of this place and U-Haul in general. God Bless!!!!
