Truist, a prominent financial institution, has been adapting its services to prioritize the health and safety of its clients and employees during the current climate. While some branches have implemented drive-thru-only teller services and in-person visits by appointment, others remain open with enhanced sanitization measures. Despite these changes, Truist's commitment to exceptional customer service remains unwavering. Customers have consistently praised the exceptional service provided by the bank's tellers, particularly Victoria, who has been described as efficient, informative, and pleasant. Her warm and friendly demeanor, coupled with her professionalism and attentiveness, have made banking experiences both efficient and enjoyable. Clients have also commended the branch's diligence in verifying information to protect their accounts, with one former banker expressing appreciation for the security measures in place. Overall, Truist's focus on maintaining a welcoming atmosphere and handling transactions swiftly, while prioritizing the safety and security of its clients, has earned the bank a reputation for exceptional service.
The bank employee was a man of about 50 years old, very polite and sociable
May 2024
Had the opportunity today to visit this branch Victoria was very efficient and informative and Pleasant would recommend her to my colleagues… wonderful customer service.
May 2024
This is the first branch I've been too since moving down to South Florida. I will admit I was a bit taken aback by how many times they verified my information but I'm glad to know they are protecting my account so diligently.
