SouthState Bank provides a warm, inviting, and friendly environment where customers receive attentive, personal service. The staff is recognized for outstanding and dedicated assistance, showing genuine care, persistence, and ownership in resolving customer issues. They offer helpful support with updating account information, setting up online banking features like Bill Pay and Zelle, and printing new debit cards on the spot for immediate use. The process of opening a new checking account is straightforward, with the option for a low or no minimum first deposit when done online. Customers appreciate the lack of crowds and the fact that no appointment is needed for service. The tellers and representatives are consistently noted as being very nice and taking care of transactions, including large withdrawals, efficiently and without unnecessary delay. While some customers note that the mobile banking app's interface is not very user-friendly and that external bank transfers can take several days, these factors do not diminish the overall positive impression of the branch's excellent, five-star service. The bank successfully builds customer relationships, making people prefer it and look forward to visiting, often choosing to stay with SouthState because of the dedicated support.
We cannot praise Evan highly enough, we live overseas and he helped us with updating our account information, printing new debit cards and updating our online banking. Such a nice environment and a pleasure to deal with.
August 2025
Always great service from the team here , particularly Elsa and Melinda
March 2025
I had the absolute experience here Friday !!! Evan !!! Him and his team was something short of excellent!!!
