FedEx Ground
FedEx,
Shipping Centers
Hours:
5000 North Rdg Trail, Davenport FL 33897
Hours
Wednesday
11:30AM - 6:30PM
Thursday
11:30AM - 6:30PM
About FedEx Ground
FedEx Ground has received mixed reviews from customers and employees. On a positive note, some delivery personnel, like one named Alexander, have been praised for their effort in delivering packages efficiently and thoughtfully, even in challenging conditions. Customers have noted that these delivery drivers take care to place packages safely, which enhances the service experience.
However, there are also significant concerns, particularly regarding package tracking and delivery communication. One customer reported waiting all day for a package that was never delivered, despite being assured that a ticket would be created to trace it. This highlights potential issues with customer service responsiveness.
On the employee side, working at FedEx Ground has been described positively. Employees appreciate the teamwork and safety emphasis within the fast-paced environment, making it an exciting place to work. Additionally, truckers loading at the facility have noted efficient operations, with loads ready ahead of schedule, allowing for timely departures. Overall, FedEx Ground shows a blend of strong delivery personnel and operational efficiency, alongside some areas for improvement in customer service.
Most Recent Reviews
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July 2023
Been waiting on a package since Friday June 30th. I took the day off of work waiting for it. Now today is Saturday and I’ve been waiting for it all day. I called around noon and was told that they left a door tag because no one was home. I was also told that the agent I spoke with will create a ticket to trace the package...
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February 2022
They never deliver on time! Packages to businesses are often time sensitive. It’s been days and they have yet to even attempt to deliver to my business. I hate that the merchant chose FedEx. Trying to file a formal complaint is impossible. Terrible.
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September 2026
Driver decided to leave $1200 worth of equipment, in they original boxes. So everyone would know what they are in front my garage in the middle of the day. Couldn’t be bothered to walk them to the door or ring the doorbell for that matter.
More Comments(174)
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