Bank of America (with Drive-thru ATM) is noted for its very helpful, friendly, and attentive staff. Employees are described as super helpful, knowledgeable, and efficient, understanding that customer time is valuable. The branch itself is always clean, with few people in line and enough parking space. A specific highlight is the staff's willingness to share helpful information, even about small details like deposit options at the ATM. The location follows enhanced cleaning procedures based on CDC guidelines and may adjust hours, recommending customers check the Mobile App or website for current services.
Bank of America system to take care of their customers is not good. Is not the branch. it is the entire bank. I had the same problem all around the country in all the branches I went to. Very slow service, and most of the time only 1 or 2 tellers and no one jump to help if there is a big line.
