“Great family owned and operated business! They've always provided my personal kitchen knives with the sharpest edge and have an amazing line of saw blades and router bits that my boyfriend constantly sends me to grab for his projects.”
“I want to thank two amazing, helpful and patient young men at Home Depot in Davie. The first one his name is ANTHONY P what a wonderful young man and the next is ADRIAN M also a helpful and patient young man. Thank you sooooo much for your help and knowledge. Sincerely, Yasmin”
“Amazing customer service! The manager was incredibly helpful, knowledgeable, and made the whole experience smooth and enjoyable. I’ll definitely be recommending them to everyone!”
“Came into Home Depot to get some project parts for my son. Nobody seemed to want to help and then Rene came along and took the time to show my son what he needed and even helped him measure the parts. I am so impressed with his customer service orientated demeanor and how he went above and beyond to help our youth. Rene is a top notch employee who really cares.”
“Best customer service!!!!!! The employees go out of the their way to help!!!! Especially Gary in windows and doors and Jenny at the Pro desk!!! Hard to find employees that will help you today!!! Highly recommend this Lowe's location!!!”
“I had a freezing issue in the system. My fault. They were so helpful in diagnosing my problem from photos, replacing parts, instructions, shipping etc. Everybody got back to me quickly to get back up and running. Great customer service.”
“Joann the head cashier is amazing by far one of the best people there she always helpful and easy to deal with I return to this store frequently just because of the positive experience I have had with her I can not thank her enough for all the help over the years Home Depot is definitely better for having her as a team member”
“These guys always take good care of me. Mauricio Is a great tool rental employee and really provides great customer service. Thankful to have these guys in my neighborhood!”
“There hasn't been a time that I've gone to this big box hardware store that I've been disappointed.As someone who is clueless about hardware, I usually get a handyman to help me, but I didn't want to wait till he was free for something I needed right away and could "probably" do myself. I rushed over with lightbulb in hand because the light went out in my bathroom. Given that the bulb is a bit different--with two small prongs which I later learned is called a bipin or bi-pin, I knew I'd need some expert help. After strolling down the aisles, I realized they didn't have the bulb I needed! So I went on the hunt.... After much deliberation with the guys, we agreed on the best possible solution which was to get an adapter so I could just screw in a standard light bulb. The best part was that it was all very affordable and I have two choices going forward. Despite this location not having a whole lot of crew members, when you find one (or two), you can bet your bottom dollar they will jump in and make it worth your trip there!As I was leaving the store, I noticed there's a question on the bottom of my receipt: "Did we nail it?" Yes; Carlos and Paul nailed it!”
“The employees at the Home Depot make an effort. They’re friendly, helpful, and engage in problem solving (unlike most other employees basically anywhere). I will only ever come to this Home Depot.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.