Metro by T-Mobile at 5973 S University Dr offers unbeatable prepaid plans and a selection of 5G phones from top brands like Apple, Samsung, and OnePlus. Customers appreciate the friendly and patient staff who provide excellent service. Many reviews highlight specific employees, such as Martin and Muhammad, for their kindness and helpfulness during visits. One customer shared a positive experience with Tiari, who went above and beyond to assist with a payment issue despite the store's systems being down. This dedication to customer service has earned the store high recommendations from locals, with many stating it is their go-to phone store. The store's inviting atmosphere and helpful staff make it a popular choice for residents in the area. Customers feel valued and respected, making it easy to recommend Metro by T-Mobile to friends and family. Overall, the combination of great deals, fast service, and a welcoming environment ensures that Metro by T-Mobile is a trusted place for mobile needs.
I have to give a five star to this store because the costumer service is very good, the employees are very knowledgeable and very nice. Very recommended!!
August 2025
Martin gave us excellent service today as we had to replace a non-working flip phone for our elderly father. He was patient and kind. Highly recommend this store and Martin for assistance.
March 2023
Great customer service, fast service, and very patience helping us with a phone transfer.
