Rotech Oxygen & Medical Equipment is praised for its excellent customer service and caring staff. Many reviews highlight the professionalism and kindness of the employees, particularly noting individuals like Juan and Lauren, who are recognized for their patience and willingness to help. Customers appreciate the time staff take to explain processes and address concerns, especially in challenging situations related to equipment shortages. The office atmosphere is described as accommodating and understanding, making the experience more positive for clients. Overall, Rotech is seen as a supportive place for those in need of medical equipment and assistance.
Everyone there extremely nice and helpful. My husband attended Juan Carlos very nice explaining everything, very informative and thorough. Such a nice guy. Even when you call on the phone very helpful and very nice and friendly. Highly recommend them.
January 2025
The gentleman at the front desk was so patient and helpful.
December 2024
This company is fraudulent! They keep sending me bills for equipment I never ordered and never received. In just 12 months, I’ve spent more money with them than it would have cost to buy the machine brand new myself—even while using my insurance! Don’t deal with them !
