Medical Decision Services is a highly praised business known for its outstanding customer service, particularly in urgent situations. Several customers have shared their experiences of visiting the company while on vacation, specifically needing CPAP supplies. Ingrid and Kirk consistently received recognition for their exceptional help and dedication. They went above and beyond to ensure that customers found the necessary parts for their CPAP machines, even in time-sensitive circumstances. Many reviews highlight their courteous nature and willingness to assist with insurance matters, making the process smooth and easy for clients. Customers express immense gratitude for the team's efforts, noting that their prompt assistance helped save vacations and ensure health needs were met. Overall, Medical Decision Services is regarded as a reliable and supportive resource for anyone in need of medical supplies, especially those traveling or facing unexpected challenges. Their commitment to customer satisfaction ensures that individuals receive the help they need when it matters most.
I was on vacation and forgot the power cord for my CPAP. Came here and Ingris went out of her way to make sure we got another power cable. Thank you!!
February 2025
Ingris and Shelly were wonderful people. They helped me with my insurance situation and able to get my cpap supplies with my deductible. Thank you so much. 7 stars!!
February 2025
They had exactly what I needed for the replacement of my power adapter for my CPAP as we were 8n town for a cruise. (Cat chewed through cord and when unplugging before trip, pulled wire apart) Very courteous and would recommend to anyone needing help in short notice to replace items.
