Rotech Oxygen & Medical Equipment is praised for its excellent customer service and caring staff. Many reviews highlight the professionalism and kindness of the employees, particularly noting individuals like Juan and Lauren, who are recognized for their patience and willingness to help. Customers appreciate the time staff take to explain processes and address concerns, especially in challenging situations related to equipment shortages. The office atmosphere is described as accommodating and understanding, making the experience more positive for clients. Overall, Rotech is seen as a supportive place for those in need of medical equipment and assistance.
Went for replacement of my old CPAP. Everything went smoothly and received lots of instruction and questions answered.
August 2026
I only see post with people with complains, I am starting today with this company. I will update how they work with my very complicated case and insurance, Amerihealth Caritas Next.
August 2026
Went in for a fitting and it was amazing EricK newest stuff and guided me in the right direction. Staff is very friendly and I’ll be happy to renew all my stuff from this location. Very convenient. Thank you again Eric and the team also Trefin brown amazing see you soon.