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December 2024 by Ricardo Figueroa
I went to deposit a check and they input the wrong value shorting me $500. Good thing it was a check but man how do you make this mistake???
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October 2024 by Ulises Alvarez
This is a bad excuse for a bank
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January 2024 by Alex R
This branch is the sole reason why I’m leaving the bank. The “senior relationship banker” at this branch is horrendous and refused to have MY bank statements mailed to me. She told me I need to call the customer service line. After much back and forth she wouldn’t budge. Went to another branch and the first person I spoke to helped me right away and got me what I needed with no resistance. The representative Asked for the required info to verify it’s my account and within 10 minutes I had everything I needed.The woman at the Davie location is a terrible representation of any company and because of her I’m moving my accounts to another bank. Fire that woman!
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December 2023 by Cameron Howard
I was quite nervous coming in to open my 1st Business Bank Account a couple months ago, But Mohlenda! made it such a easy quick process. She explained everything, asked for required documents and we were done within an hour. Lol definitely easier than I anticipated with the help of Mohlenda. I hope I’m spelling it correctly, Thanks alot!Cameron H
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December 2023 by Fernando Durán
Thank you so much! I went there this morning to solve some issues with my account, excellent customer service! Thank you Michelle for your amazing attention!
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November 2023 by Steve Summerlin
Seems okay. I was just there to drive my Dad to the bank.
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July 2023 by Islandgem23
Horrible experience. Staff is not knowledgeable about accounts they offer.
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April 2023 by Daniel Troen
I thought they were terrible people excited to start conflict 8 32 march 30th
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February 2023 by Walter Ramon Silva
good bank
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December 2022 by luck luckily
I don't even want to give one star, but there is no way to comment on how bad their service is, so I gave one star, they are so arrogant, the service is so bad, they should close this place, or replace the staff
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November 2022 by Janice Utt
I would find another Branch ASAP!Went to get a personalized debit card, and here we are going on three weeks still no personalized card. Now I'm being told that they ordered me a replacement card without my authorization and it's being mailed somewhere I don't know of. Thanks so much to the Branch Manager and you also need to learn not to stare at people's chest the entire time you are talking to someone.
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July 2022 by Don P.
Truist is truly SHIT! These banks all suck! Worst customer service ever, takes 20 minutes to cash a check. Fuck you people!
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March 2022 by Destiny Chevannes
No help, banker kept looking at me and didn’t ask if I needed assistance
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March 2022 by Yan Denis Laperle
THIS BANK IS NO GOODTHEY FROZING MY MONEY BECAUSE OUT OF STATE CHEQUE16 LATER I HAVE MY MONEY ??
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February 2022 by Kevin G.
Give me back my SunTrust. Truist is not the TRUEist. A few weeks in and I'm already pissed. Not at this branch, if it's even still open. It's TRUIST ONLINE changed all my parameters and wont let them update and I'm missing payments and not able to zelle. I'm already to jump ship but I don't know to where. Most of the others really suck and I was so happy with SunTrust and now I'm over 60 minutes wait with a real person. This blows. Not happy. Strong letter to follow. Update. Booted at over 60 minutes and starting over. I love this banking conglomerate. N O T Update. I'm about done with unTruist and their F'd up app that's useless. I'm on my 4th hour of phone wasting my F'ing time with this b******* already. Spent an hour redoing email accounts that are tagged and this system is just jacked. I hate when corporate raiders swallow up decent companies and turn them to s****
