T.J. Maxx is a large off-price retailer offering an ever-changing selection of high-quality, brand name and designer fashions at amazing value. Many find it the best discount store with the best price and quality ratio. Reviews note a very nicely organized and clean store with an amazing purse selection. Customer service and staff are often described as nice and wonderful, though some find service average. The store is typically clean and impeccable, but some locations have aisles that are not well stocked, are congested, or have unpleasant bathrooms.
Great staff members everyone is Professional Knowledgeable and courteous. Friendly team members always ready to help. Nicely stocked merchandise. Exceptional shopping experience. Thank you
December 2025
I received outstanding customer service from an employee at TJMaxx Adriana from Colombia. She was friendly, patient, and very professional. She helped me find exactly what I needed and answered all my questions with a positive and respectful attitude. Excellent service!
November 2025
Cecilia P. was my cashier at checkout, she was super sweet and knowledgeable when I asked her about the return policy. As someone that has worked retail in the past can confidently say she’s a keeper! 😊