Budget Car Rental, now under new ownership, offers friendly and helpful service with great cars at great prices. Customers appreciate the quick and efficient process, often being on the road within minutes of arrival. The staff, including team members like Luis and Edgar, are polite, respectful, and attentive to customer needs. Many reviews highlight their kindness and excellent customer service, even in difficult situations such as vehicle breakdowns or last-minute location changes. The vehicles are described as brand new and immaculate, ensuring a comfortable and reliable rental experience. The location is convenient, and staff are accommodating, making it easy to extend rentals or change drop-off locations on short notice. Overall, customers highly recommend this business for its great service, helpful staff, and quality cars.