Fields BMW of Daytona provides a highly praised sales and service experience. The sales department offers remote options and staff are noted for going the extra mile, helping arrange purchases on short notice and special ordering vehicles to exact specifications. The finance team is described as lovely and flexible, clearly explaining options. The service department receives strong recommendations, with advisors confirmed to handle warranty repairs without issue. Customers appreciate the thorough inspection process, which includes receiving a video of the work. Amenities such as a pleasant breakfast, a shuttle service to the local mall, and enhanced sanitization processes, including Anti-Microbial vehicle treatments, contribute to a positive visit. Pick-up and delivery options for service are available. Overall, customers report having a great experience, feeling their needs are met with kindness, and many state they will absolutely return for future business.
The service department at fields is awesome. I called for service within 3 days I had an appointment. The service team was great. Kept me informed while I waited. They did the service and replaced a tire. I will bring my BMW to fields in the future. Thank u.
September 2024
Brought in my 750i for a suspension issue that should be covered under warranty. My service advisor was Keith and after he had them inspect it he contacted me and confirmed it was indeed under warranty and repaired it without issue.
September 2024
Kelly was very kind and a great service writer. I had a good experience, and they even send you a video of your inspection. Highly reccomend! Thank you Kelly!!!
