Metro by T-Mobile, located at 104 N. Nova Road, offers unbeatable prepaid plans and 5G phones from well-known brands like Apple, Samsung, and OnePlus. Customers appreciate the friendly and knowledgeable staff, particularly a sales associate who consistently provides outstanding service. Many reviews highlight her patience and helpfulness, making the experience enjoyable and stress-free. Visitors feel welcomed and valued, with one customer noting the kind treatment received, which makes them feel like family. Another customer expressed satisfaction with their transition from another provider, crediting the staff for their assistance in finding compatible options. Overall, Metro by T-Mobile is praised for its excellent customer service and commitment to ensuring customers leave happy. For inquiries, the store can be reached at (386) 275-1323.
Erica was the first person to truly help me. I am so grateful for what she did . I'm a long time customer and she did above and beyond
April 2026
Kelly happily assisted me today with changing over to an iPhone from Samsung. They made the experience for me very easy. I didn't know the pass code for my account but they were patient while I figured that out. They offered us gum(helped with my cotton mouth lol) Overall I'm very please with my service. Happy 420 Metro... read full comment
May 2024
Crystal gave awesome customer service to me and was a pleasure to be in the store good energy very helpful does her job very well thank you Crystal you're awesome