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“Olivia is just amazing from walking in to the store all the way to helping me with a new phone and all my information on my old phone, I so appreciate of her may God continues blessing her with a warm heart and kindness number one”
“Both Nerex J. and Chloie J. are both geniuses. They guided me with their patience and kindness thru my ordeal of purchasing a new phone. They both are awesome enough to be your leaders. I hope everyone in the boost family are aware how special they are. Thank you.”
“Super friendly staff I was able to get everything I needed and they guided me through everything. Oscar and Dylan are superb at handling business. They will help you to the best of their abilities and if they can’t fix it they will get someone who can. Definitely recommend going here and ask for them to help you. :) 10/10 experience”
“Kylie and Mel the manager are amazing. They do so much and deal with hard customers. They have have so much patience and always helping customers, greeting them all and a lady accused them of going to the break room for a second doing make up when they were looking for a charger for me . I am a witness and I don't like when people accuse when reps are doing their jobs.”
“I was very pleased either the agent’s knowledge, courtesy and friendly nature. She was attentive, and answered all of my questions thoroughly. My upgrade to a new phone couldn’t have gone better, all in all, I couldn’t be more pleased,”
“Absolutely amazing experience. From the first phone call to purchasing, setting up my new cell phone James was totally on point every step of the way. Very professional, patient and friendly. 20 stars, y’all go see James at cricket wireless bellview in south Daytona Beach for all your cell phone needs?”
“I never leave reviews but I recently bought a light blue iphone 17 from JEREMY and my experience was so overwhelmingly positive here we are. He was very helpful in finding deals and he was incredibly fun to talk to during the whole process. I’ve been to this store quite a few times and each time has been great, everyone is incredibly friendly and helpful”
“Went in with a cell phone Sim card issue and the rep fixed it quickly at no cost. We considered a phone upgrade and he showed all the pros and cons of upgrading very professionally.”
“My Mom got a new IPad and was unable to download her games due to an old email associated with her Apple account. Robert at this store was able to get this done for her! He was very professional and courteous. Would highly recommend this store and Robert to anyone!!!!!! If I could give more than 5 stars I would.”
“I had an absolutely incredible experience with Kaylee at T-Mobile when I faced a phone emergency. My old phone suddenly died, and I was left without any means of communication. I walked into the store feeling anxious and frustrated, but Kaylee's exceptional customer service turned my day around.From the moment I explained my situation, Kaylee was attentive and empathetic. She immediately assessed the issue and wasted no time in finding a solution. Her knowledge and expertise were evident as she guided me through the process of selecting a new phone that suited my needs perfectly.What truly stood out was how Kaylee went above and beyond to expedite the entire process. Despite the urgency of my situation, she remained calm and composed, ensuring that I didn't feel rushed or pressured. She swiftly handled all the paperwork and technicalities, making the transition to a new phone seamless.Kaylee's professionalism, patience, and commitment to excellent customer service were truly remarkable. I left the store with a brand new phone and a smile on my face, thanks to her exceptional assistance.I cannot thank Kaylee and T-Mobile enough for their outstanding support during my phone emergency. It's rare to encounter such dedicated and knowledgeable staff who genuinely care about their customers. Kaylee deserves all the recognition and praise for her stellar service. She turned a potentially stressful situation into a positive experience, and for that, I am truly grateful. T-Mobile is fortunate to have Kaylee as part of their team, and I will be a loyal customer for life because of her outstanding service.”
“We went into this location and as soon as I walked into the store Kaitlyn was working with another customer, she was so full of knowledge I knew we were in the right store , my husband dropped his phone, cracked the screen so we needed a new phone she hooked us up right away, we're not so tech savvy but she took the time to help us and answered all our questions!!! So 5 star service Kaitlyn, thank you bunches and Metro PCs she deserves a raise 👍👍”
“My mother-in-law took her old phone to unlock for me.
She said there was a really kind, hardworking man worked on the phone for an hour and made it work for me. I am really grateful for him. 👏 ❤ thank you to the man 🧍♂ AND my mother in law.”
“Brianna Took really great care of us. We are very excited to be going home with a new iPad watch and 17 Pro Max. I don’t know if Brianna is here every day, but if she is take advantage and work with her!”
“Kelly happily assisted me today with changing over to an iPhone from Samsung. They made the experience for me very easy. I didn't know the pass code for my account but they were patient while I figured that out. They offered us gum(helped with my cotton mouth lol) Overall I'm very please with my service. Happy 420 Metro team!!”
“James was an angel from cellular heaven.... between losing my phone and forgetting mymetro login credentials I found myself in a hopeless situation trying to get my number on a new device. He figured it out and got everything updated and accessible. James I can't thank you enough! Best rep I ever had in 12 years of service.”
“Thee absolute BEST Cell phone repair station in the city. I have been going to these guys for years. Reasonable prices and time efficient you can drop your phone off and it will be left in good hands. The Best experience I have had with customer service in a very long time is with Chad Robbins Thank you so much for coming in clutch this morning I really appreciate you!!!!”
“Mrs julieta at boost was very helpful and did a wonderful job with helping me my visit today has been the best visit I ever had at boost I think you. So much Mrs julieta for your wonderful hospitality an amazing personality that u have your awesome I would recommend my friend's and family to come to boost I have no problem with this company phone issue they always fixed it.thank you boost for having a wonderful person like julieta on you all team.”
“I visited BoostMobile on Nova Road in Holly Hill (Daytona Beach)this past Sunday. My experience was absolutely wonderful. The sales associate Matthew handled my upgrade on my phone. He worked with me for at least an hour and a half getting everything transferred over from one phone to the other. He was absolutely delightful to talk to. Very informative and very interesting young man. It’s a shame he only works there on Sundays because I would continue to go back when I needed help or needed other products and services. If memory serves me correctly, I think he works at Palm Coast during the week, please don’t quote me on this because I really don’t remember the exact location but he is in Holly Hill on Sundays. if anybody has the opportunity and needs assistance at BoostMobile please see Matthew on Sundays. We need more sales associates like him in the retail field. There was nothing phony about him. He was very genuine and I totally enjoyed my time with him in the store. Matthew, if you see this thank you again for everything that you did for me, you made it so easy upgrading my iPhone 11 to iPhone 16E.”
“Ted was great, very to the point, gave 2 solid options for repairs & explained the difference. I went with the cheaper aftermarket option. Very happy with my results”
“Mariam was the best ever she was so great to work with she help us in every way her patients was Impecable. Thank you so much for your help Mariam. 😎”
“The gentleman who helped me was exceptional!! I would recommend him to each and every person who comes into your store!!! If I need assistance again, I will certainly ask for him again!!”
“Really rough experience the last couple of weeks with your services and extender upgrades, chat troubleshooting attempts and internet reception at home. Enter Reid from this store, what a magician, listened through my frustrations, looked at the account and was able to fix my situation instantly. Thank you Reid, I believe in Spectrum once again.”
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“Hail Mary! ? Joe is fantastic! I found myself in a tough spot after my phone was run over and completely destroyed. I reached out to Joe on January 26th, and even on short notice, he was able to give me three different options for retrieving my contacts and files, along with estimated time frames. I chose the same-day option, which involved transferring my mother board to another phone of the exact same model. The prices were fair for the convenience and peace of mind. The team is very knowledgeable, and their customer service is excellent. Joe was both informative and friendly. I would recommend this place a hundred times over!”