Pet Supermarket offers a wide range of over 8,000 pet care products including food, toys, treats, accessories, and fashion across its many stores. The business provides grooming, self-serve dog wash stations, and veterinary clinics in select locations. All stores offer carry out service and the company works with local organizations on adoption events for animal welfare. Reviews highlight a recent positive transformation after a change in management, noting a redesign and improved efficiency. Multiple customers praise the exceptional customer service, describing it as thoughtful, welcoming, and five-star. Specific assistance noted includes thorough, one-on-one, knowledgeable help with selecting items like carriers and dog food, making customers feel valued. This high level of expertise and friendly service encourages customers to return and recommend the store.
I never write reviews but for cameron i got to, he was one of the most kindest helpful and most resourceful staff member i have ever met, he helped me find everything i need while also giving me amazing information. Cameron is amazing!
March 2025
I didn't get the cashier's name but she was so sweet and so helpful what a great place to take your pet
January 2025
I don't give a damn about pets, but I'll tell you why because I have to clean up the bench after you smoke a chimney outside on your break
