Ross Dress for Less offers a wide selection of the best brands and the latest fashions for family and home at 20% to 60% off department store prices. Customers appreciate the large stores that are clean and not crowded, providing many options for clothes, shoes, pots, pans, cleaning supplies, furniture, rugs, and more. The store has a friendly and attentive staff, making shopping enjoyable, though some mention the need for better staff training regarding policies for disabled customers. The store features fair prices and a good variety of items, with some locations offering unique finds not available elsewhere. While some customers find the checkout process quick and easy, others suggest improvements, such as returning to separate lines for returns and payments. Overall, Ross is valued as a go-to place for quality products and great deals.