-
March 2025 by Renato
Only one banker and one cashier. And the banker named Andres will try his best to do his job as slow as possible and he will say he has other appointments. Be careful of this bank I will also be reporting this service to other branches of management
-
February 2025 by Clayton Hogg
My journey has lead me and a few others down a road of frustration and anger. @wellsfargo has been holding on to $250k since Valentine’s Day. @wellsfargo told me that my sister-in-law and best friends recalled wires sent to me (which was false), closed my account and advised that they would be sending the wires back out in 2-5 business days. We just wrapped up day 5 and the $250k wire has yet to be sent, despite 2-3 calls daily to the Loss prevention department to push this into motion. Nobody at @wellsfargo can tell me when the money will be sent at this point. This is beyond unprofessional and not any way to conduct business!! I have reached out to the Department of Financial Regulation with the great State of Florida to convey my building mistrust in this financial institution and I am feeling more and more like we are being abused by this large bank. I’m a good cause, why don’t you give my money back??
-
June 2024 by All Marine
Been banking with them for years. No complaints.
-
June 2024 by Scott Chabak
Been banking with them for years. No complaints.
-
March 2024 by QUA’SHAWUN TEEL-BOOKER
I live in Tampa someone copied my card and took my whole check off of it. I called them so many times and no answer. This was June 30 2023 at 7:23.05 am I need help getting my money back. Rapid pay card does not have fraud prevention so I just took a $638 dollar lost.
-
October 2023 by Dee Muniz
I have the best customer service every time I go there, especially if Tracey is the one taking caring of me. Efficient, professional, loving summarizes her. Bless you
-
July 2023 by PISTOL8. S.u.p.a
I live in Tampa someone copied my card and took my whole check off of it. I called them so many times and no answer. This was June 30 2023 at 7:23.05 am I need help getting my money back. Rapid pay card does not have fraud prevention so I just took a $638 dollar lost.
-
October 2022 by ePhex
Worst bank ever can’t even reopen an account, maybe it’s for the best I’ll go to chase down the road.
-
September 2022 by TJ Ayers
Absolute slowest bank I’ve ever been in.
-
May 2022 by shalom tweg
I wish I could give 0 stars. Keep you waiting for 30 minutes and I can see the person who is to assist me doing nothing.
-
April 2022 by Susan D.
Have h disappointed in this bank- have been with WF When it was First Union Walked in the other day--no employee greeted me, walked on - still nobody acknowledged me. Looked empty except for tellers. Finally a employee got up from desk to help. I wanted to discontinue my safety deposit box. but they have only ONE banker and he was not there. Why only one??? Made an appointment, hope he's there.
-
April 2022 by Jermain Gomez
In line for 20mins with my kid, one person in the counter I ask Andres salcido for a manager or help. told me there's nothing he can do.......30 minutes later......... Then when I finally made it to the counter out of spite he put a hold on my check for 7 days. Unacceptable no manager on duty ,do not bank here.
-
April 2022 by Michael Gonzales
Short lines, but the clerks need better training.
-
January 2022 by Paul Vernon
Branch manager Latoyia is nice but doesnt understand customer relations or priorities of individual long term customers. Definitely going to change banks after dealing with this branch. I would recommend another bank or branch
-
January 2022 by Leo Pavlushkin
Place is nice and clean but only one person is working at the counter while people were waiting in the lane. That’s horrible customer service. Plus there is no personal bankers available. That’s sad.
