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August 2023 by Heidi Emery Koehler
If I could choose ZERO stars I would! BUYERS BEWARE!! My husband purchased a battery tender in 2017 and the warranty card that came with it claimed 10 years. We sent in the proof of purchase along with their waranty card and WOW Christine Dorfner was very unkind and not helpful except to keep repeating Deltran's loop holes on their warranty cards! Y'all, be sure that when you purchase a battery tender from them that you take that warranty card to your Attorney to have it examined very carefully! We have battery tenders on all 4 of our vehicles and love the product very much. It's a crying shame that a Senior Citizen has to go out and spend more money because this company will not replace his battery tender!! Here's a tip Christine: maybe your company should print NEW warranty cards more often than 20 years??? Horrible Customer Support!!
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March 2023 by Luxury Auto Vault
Very disappointed with their warranty department. After providing all the documentations and photos they requested almost two months ago, they basically gave the run around and kept delaying in responding to honor the warranty. Very unprofessional customer service. No one answers their phones either.
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June 2021 by Gary Turner
Excellent Battery for my motorcycle. I have had it for 3 years now and I never have to worry about it starting my BMW touring bike. I use extra lights and heated gear and never had a problem with capacity. Great product.
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March 2020 by Vincent Busclas
I recently bought one of the hyperion dash cameras from Walmart that was on clearance. I like the way it functions so far, but had an issue with the instructions in the manual on gaining access through their support online to download the software for windows to view your dash cam footage. These can be viewed without, you just don't see all the extra details like MPH and all that. I called their phone number and spoke with Tim who immediately knew I need to talk to Josh in tech support who immediately knew about the issue with their website and got me the file emailed right away. If you talk to Josh, it's better to have a google email and remind him to give your email address permission to access and download the file. Felt very much like a small company that cares about their customers through my whole experience with them.
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May 2019 by Mike Fisher
Their batteries are as light as a feather! The warranty was 3 years!! 2 years and 10 months later the battery failed.
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May 2019 by Paul Tressler
I misplaced my AC power cord to my Battery Tender so I went on their website to purchase a new one. After searching and not finding one to purchase, I contacted them and they sent me a new cord for free and with no shipping charges. You don't find many companies like this anymore.
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May 2019 by Steve Hadley
Reputable motorcycle dealers are no longer carrying this product. My FL BMW dealer who does not promote his BMW chargers over other products referred to Deltran chargers as junk with very poor customer support or no support at all.
