Target is a store that offers a variety of shopping experiences, but customers have shared mixed reviews. Many appreciate the friendly service from employees like Ms. Karen and Gail, who go above and beyond to help customers and create a positive environment. These staff members are seen as assets to the store. However, customers also report issues with long lines, especially due to limited cashiers—often only two or three are available at a time—and frequent closures of self-checkout lanes, particularly in the mornings. This causes frustration, as shoppers waiting in long lines sometimes leave without making their purchases, especially when only a few items are needed. Some customers suggest that more staffing at checkout lanes and better management of self-checkouts could improve the experience. The store’s physical appearance and product selection vary; for example, one shopper was impressed by deals found in the home section and clearance items. Online order pickup areas are reportedly short-staffed, leading to delays. Despite these challenges, many customers find Target suitable for groceries and unique items, but improvements in staffing and checkout options would help make shopping more efficient and enjoyable.
