TD Bank receives mixed reviews from customers. One reviewer had a positive experience while opening a personal bank account, praising a staff member for being friendly, helpful, and knowledgeable. This individual highlighted how the staff member made the process easy and straightforward. Another customer echoed these sentiments, commending the same staff member for going above and beyond to assist them. They also noted the overall great customer service and dedication of the bank's employees, recommending TD Bank to others. However, not all experiences were positive. One reviewer warned against visiting a specific location, citing issues with young staff who did not follow instructions properly. They experienced a problem where a check was cashed instead of deposited, leading to confusion and inconvenience. Overall, while some customers appreciate the service and assistance from specific staff members, there are concerns about the consistency of service at certain locations.
I've been a customer at TD bank for years and have done business with a lot of TD branches. The manager at this branch has the poorest customer service that I've ever experienced.
July 2025
Went to open a account and the manager was very rude trying to tell me how to spend my money
July 2025
Do not bank here. They are extremely rude!! They contradict each other. Nothing gets accomplished. Daniel S. Is the retail banker that was extremely rude. I will be reporting him to the higher ups.
