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January 2024 by Lindsy DeLanoy
I had the pleasure of working with Susan at The Fountains during my recent rental unit search, and I cannot speak highly enough of her exceptional service. From the moment I contacted the leasing office, Susan displayed an unparalleled level of attentiveness, accommodation, and understanding. Her dedication to ensuring my needs were met was truly remarkable. She patiently listened to my preferences, promptly addressed all my queries, and went above and beyond to accommodate any/all requests I had prior to move in, making the entire process seamless and stress-free.Moving is a big decision that involves many factors, and it may sound silly, but she’s truly the reason I called off my search and applied that very same day. What sets Susan apart is her remarkable ability to make tenants feel comfortable in a way that is both motherly and sisterly. Her warmth and caring nature immediately put me at ease, almost as if I were being guided by a family member. Her reassuring demeanor and genuine concern for my well-being in my new apartment made the transition feel smoother than I could have imagined.Beyond Susan’s exceptional service, The Fountains itself is a little hidden gem. The residents are incredibly friendly, fostering an inviting atmosphere that truly feels like home. The weekly food truck events add a delightful touch, providing opportunities to connect and enjoy time with neighbors. Living here isn’t just about the apartment; it’s about being part of a vibrant, welcoming & safe community.If you’re considering a move to The Fountains, be sure to ask for Susan. She doesn’t just find you a place to live; she ensures you feel at home in a way that is nurturing and supportive. Her professionalism and genuine care for her clients are truly commendable. I wholeheartedly recommend her and The Fountains to anyone seeking a reliable, understanding, and attentive leasing agent within a fantastic, friendly community.
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December 2023 by Pam Vankannel
My year at this apartment community has been great ! Everyone in the office is always helpful and friendly. The community is well-maintained and super welcoming. (I mean also, look at this view.) Highly recommend this place.I also wanted to add that I’ve really enjoyed the surrounding area, too. Walking distance to the bagel place is a huge plus. The Boys being right across the street is awesome - you don’t have to worry about their ridiculous parking lot ?
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November 2023 by Annette Wojtowicz
Any place has its ups and downs right? . I had my bike locked in the downstairs of the C building and it got stolen a few days after I had it put there. It was a beautiful pink cruiser. No rust nothing. It's so upsetting. I had just got it too.... There are no cameras in the hallways.. which need to be installed. My boyfriend who lives there did not report it because his lease is ending in March and he's leaving.Now this place used to be really good. He moved in here about 5 years ago. Place was safe. A lot of people are moving in from different states now and like most of us who don't want any issues, we are fleeing north. ? This is coming from someone that moved from Miami Beach to Delray thinking this would be safer. Funny thing is I also bought a cruiser for myself in Miami Beach. It got stolen there too. Moral of the story: DO NOT LOCK YOUR BIKES IN A PLACE WHERE THERE ARE NO CAMERAS. I don't think I'm ever buying a bike in Florida again :) thanks to all the shady Florida people. We did not report it but fountains: please consider getting cameras.. you'll thank me later
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October 2023 by Joanne Zaragoza
Visited the property and took a tour. Susan was super friendly and very professional. Loved the property.
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September 2023 by Richelle
I lived in the apartment complex for a total of 5 years. I chose not to renew my lease this year simply because I out grew the space and wanted something renovated and closer to better job opportunities. Throughout all the 5 years, I can say I truly enjoyed living in this complex. I have little to no complaints. Kimberly and Emily have been an amazing help to me when I had any concerns or problems. The maintenance men always completed our work orders in a timely matter and effectively. I would recommend this complex to others who are looking to reside in the Delray area.
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September 2023 by S Frangipane
The Fountains were top notch! Walking into the office was welcoming and the staff made me feel at home. Susan & Emily were very helpful and attentive. I would recommend the community for the office staff alone, but it was a very pretty community too.
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September 2023 by John Pfister
Susan helped me with leasing an apartment. She was helpful and kind the entire time. She had answers for every question and even stayed late to help me.
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September 2023 by Nicole Snyder
Recently went to tour apartments and I have to say Sue was the absolute best!! She was very knowledgeable and answered any and all questions.
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September 2023 by Richard Wilner
way over priced!they have extra charges for all servives.impossible to exit & enter from busy Militaty Trail. No Traffic lights' cross walks or stop signs...s
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September 2023 by Lisa Kuehnrich
Susan was wonderful in showing showing his around. Her expertise and personality was refreshing
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August 2023 by Tami Jo Urban
Nice apartments with plenty of parking. Efficient and friendly staff.
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July 2023 by EY Tandlich
We have been living at the fountains for 6+ months and signed up for another year lease. Management here is top notch! Emily in management here is super accommodating and understanding!
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May 2023 by Timothy Thompson
Moved to Florida last year 2022. Got a 7 month lease from here while trying to buy a house. Had to break the lease because I found a house. I was told the final bill will be mailed to me. I went in twice to see when I was going to get the bill. One time in September which was 2 months after. They told me it was still be processed. I never received phone calls from them or even emails saying we sent the bill. I also have called the management company Lincoln Property Company but they won’t call me back. Then this past April I get a letter from a debt collector asking for the money I owed The Fountains. Needless to say, they don’t care about the people that rent out their apartments because while I was there, it took them over a month to get me a gate key, and I also never received a key to the gym that they said was on the premises. Right before I moved out, they raised rent $500 more a month and you received nothing more for that. So during that time I saw at least 100 people moving out because they raised rent for no reason. If you can try to find a different apartment.
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May 2023 by Timothy T.
Moved to Florida last year 2022. Got a 7 month lease from here while trying to buy a house. Had to break the lease because I found a house. I was told the final bill will be mailed to me. I went in twice to see when I was going to get the bill. One time in September which was 2 months after. They told me it was still be processed. I never received phone calls from them or even emails saying we sent the bill. I also have called the management company Lincoln Property Company but they won't call me back. Then this past April I get a letter from a debt collector asking for the money I owed The Fountains. Needless to say, they don't care about the people that rent out their apartments because while I was there, it took them over a month to get me a gate key, and I also never received a key to the gym that they said was on the premises. Right before I moved out, they raised rent $500 more a month and you received nothing more for that. So during that time I saw at least 100 people moving out because they raised rent for no reason. If you can try to find a different apartment.
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April 2023 by Erin Lawson
My husband and I lived here for three and a half years. This apartment saw us through our engagement and wedding, the birth of our daughter, and watching her grow over her first 18 months. My downstairs neighbor had a baby about three weeks before I did, so we became fast friends and learned how to parent together. We made lots of sweet memories together in the neighborhood keeping our kiddos entertained! I'm a bit biased because of all the sentimentality I have for this little place, but we had an overall great experience here. There were occasional hiccups- being on the third floor, there was a sewage smell that would come up the pipes every now and then and maintenance couldn't ever figure out how to fix it. One we had bugs in our pantry and had to throw out a lot of things. But maintenance is prompt and attentive, neighbors are friendly, and you're very close to lots of grocery stores/restaurants/fun things to do. The pool is also great and the area is kept clean and well maintained. I never felt unsafe here and I would definitely rent here again. We moved out of state to be closer to family, but I'll always cherish the time in our lives that we spent at The Fountains at Delray!
