The Xfinity Store in Delray Beach provides services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment. Reviews describe experiences with super fast service, noting short wait times and a location that is super clean and well kept. Several staff members are highlighted for providing excellent customer service, being friendly, helpful, courteous, and personable. Specific assistance mentioned includes activating a new phone, transferring contacts and photos, explaining services, solving issues with outdated equipment, and finding better plans. Staff are noted for going beyond, having a great sense of humor, and being caring. One point of feedback mentioned that some seating lacked backing, which was difficult for an older customer. Overall, the store is portrayed as having many staff members who are assets to the company, offering outstanding and helpful service.
The low rating is not for the store but for xfinity in general was sent to this store by phone customer service only to go there and the employee refer me back to customer service on the phone. Right hand doesn't know what left hand is doing and it's not the first time just a terrible company if you need anything done.
October 2024
Suggest you make an appointment first. If you don't you could be in for a long wait.
May 2024
Super fast service was really impressed on how fast I got in and out, went early in the morning on Saturday so I expected more people but it was empty, location was super clean and well kept
