The Xfinity Store in Delray Beach provides services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment. Reviews describe experiences with super fast service, noting short wait times and a location that is super clean and well kept. Several staff members are highlighted for providing excellent customer service, being friendly, helpful, courteous, and personable. Specific assistance mentioned includes activating a new phone, transferring contacts and photos, explaining services, solving issues with outdated equipment, and finding better plans. Staff are noted for going beyond, having a great sense of humor, and being caring. One point of feedback mentioned that some seating lacked backing, which was difficult for an older customer. Overall, the store is portrayed as having many staff members who are assets to the company, offering outstanding and helpful service.
Held my nose the whole time But I was pleasantly surprised for the service we got
September 2025
Not great customer service. Especially from cashier GB5
September 2025
Needed new remote. No fuss. No questions except how many. It was free! We are paying an additional fee for the voice feature. Have been super pleased with visiting this store on other occasions.
