PNC Bank offers outstanding customer service, with staff members going above and beyond to assist customers. Reviewers highlight the helpfulness of employees, noting specific praise for Robin, Reagan, and Johnny, who resolved issues and provided excellent care. While the lack of a walk-up ATM can be inconvenient during busy times, the positive experiences at this branch make it stand out compared to other local banks. Customers leave feeling satisfied and eager to share their experiences. Overall, PNC Bank is recognized for its commitment to customer satisfaction and quality service.
There isn’t a walk up ATM available if the Drive Thru ATM has numerous cars behind it. Tellers work with customers on the inside before attending to the Drive Thru customers.
December 2023
Absolutely wonder service, I went into this branch from out of town. Robin took great care of me, she was so helpful and went out of her way to make sure my issue was resolved!
December 2023
Absolutely outstanding customer service.
I did research for over a week, I cannot be happier with my decision with PNC Bank. Reagan, the branch manager, and Johnny were just amazing. Not my experience I’ve had with other banks in the area. I walked out of the bank today wanting to make this review!
