Cole Haan is a global lifestyle brand that has been synonymous with timeless style and detailed craftsmanship since 1928. The company has dedicated itself to enabling its extraordinary customers to look and feel their best, while pushing the limits on what shoes and beyond can do. With a heritage rooted in New York City and Greenland, New Hampshire, Cole Haan can be found everywhere. Customers have had varying experiences at Cole Haan Outlet stores. Some have praised the exceptional customer service, with employees like Sunny and Juan going above and beyond to provide a personalized and helpful shopping experience. Customers have appreciated the knowledgeable staff, who have taken the time to explain the quality and features of the products. Additionally, the store offers great styles at great prices, with some customers preferring Cole Haan over other brands due to the military discount. However, not all experiences have been positive, with some customers reporting rude staff who seemed to judge customers based on their appearance and perceived wealth. Despite this, the overall consensus is that Cole Haan Outlet stores offer high-quality, well-priced merchandise, and the best customer service can make the shopping experience truly special.
Great experience at the Destin Outlet of Cole Haan today thanks to Sunny and the quality products she offered us. She helped us find exactly what we were looking for and did so with an extremely pleasant disposition as her name would imply. Thanks! We’ll be back soon…
August 2025
Great styles for great prices. With the military discount, I prefer their shoes over Johnston & Murphy, since they don’t do military discounts.
February 2025
Very rude staff. Based if they helped you on how you looked or dressed and if they felt you had money. I am on vacation it’s in a beach town I am not going to dress like I am in a large city. The shoes were well priced and good quality though.
