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10AM - 5:30PM
13390 US-98, Destin
Jewelry Stores
“⭐⭐⭐⭐⭐
"I had an amazing experience shopping here! The staff was incredibly helpful and attentive, and the store had a wide variety of high-quality products. I found exactly what I needed, and the prices were very reasonable. The checkout process was smooth, and everything was neatly packaged. I will definitely be coming back and recommending this store to my friends. A great place to shop!”
“Great customer service. Was not aware of certain benefits to purchase made over ten years ago in warranty. They helped me a routine visit be able to get my ring cleaned and brought back to life.”
“** Original post, please read update at bottom! ***
I’m a big fan of Pandora’s products and have been a customer for years, but shady business practices and false advertisement aren’t acceptable.
Went to make a pretty pricy purchase of $200+, and was told “I’m adding this warranty on so your jewelry will be replaced etc…” Cool! Most jewelry does come with a warranty anyway.
Got home and realized I had been charged $20 additionally for this warranty. The sales associate never once told me there was an upcharge or made it optional. Additionally, a $5 “entertainment fee” was also on the receipt.
If you are charging someone for something, make it known you are charging them or give them the option.
Love the products, don’t like shady customer service. We returned our purchase and will do business elsewhere moving forward.
UPDATE 10/23 - Store Manager called me directly to apologize, clarify the entertainment fee charge, as well as acknowledge what went wrong. She was very professional and kind and will make sure this won’t be an issue moving forward. We’re all human and make mistakes, so I hope all in all the associate learned a valuable lesson and can be better going forward.
Very satisfied with the conversation and proud of the business for owning up. Stuff happens, we’re all human.
Changing my review from one to five stars because accountability is rare these days and I’m very grateful for Alyia’s(?) help. ??”
“Robert helped me find the perfect Christmas gift for my husband who is difficult to shop for. He was very knowledgeable and did not pressure us at all. Great service!”
“Brought in a new watch to get some links taken out, she able to get it done super quickly (less than 5 min). Absolutely awesome service and beautiful store, looking forward to come back to see the enhancement ring inventory!”
“What a wonderful, locally owned and operated, boutique! She orders the best things and showcases them all perfectly! Kami, the owner, is so personable and helpful with what items will look amazing together and Y’ALL, she even offers WINE WHILE YOU SHOP! ???♥️ PERFECTION!!!”
“My wife and I had an absolutely wonderful experience at Kay Jewelers in Destin, Florida, thanks to Maria and Nikki. Their service was beyond exceptional from the moment we walked in. Both ladies were a tremendous help, guiding us through their beautiful selection with a deep knowledge of the inventory.
What really stood out was their professionalism paired with their warm, friendly demeanor. They made us feel valued and comfortable throughout the entire process. It’s rare to find such a perfect balance of expertise and genuine kindness.
If you’re in the market for jewelry, do yourself a favor and stop in to see Maria (and the amazing team) at Kay Jewelers in Destin—you’ll be in excellent hands.”
“Stopped in very close to closing time on a wet Saturday and was VERY happy to have Mr Bob adjust my brand new timepiece so I could wear it out this evening....we will be back for sure”
“I would highly recommend Lux Exchange to anyone who wants to buy beautiful designer authentic bags. They have good selection of authentic luxury bags at great prices and excellent customer services. Melanie went above and beyond to help make her customers happy. I am super happy with my Louis Vuitton purse and Dior bag and looking forward to buying more from Lux Exchange. Thank you so much for Everything!”
10AM - 2PM
12889 US-98, Destin
Jewelry Stores
“We brought in a men's wedding band for resizing in December of 2022. They were quick, meticulous, and priced very reasonably. Fast forward to 2024 and another resizing and it was even better! The 40-year-old ring was sized perfectly
and literally looked brand-new when we got it back the very next day.
They have a great selection of merchandise to buy as well, so whether you are shopping for something new or need a quality repair, K&M Jewelers is one of the very best you will find on the Emerald Coast.
We will be back!”
10AM - 5:30PM
4421 Commons Dr E b104, Destin
Jewelry Stores
“Super friendly and professional. I’m so glad I found a local jewelry store with repair options. He had my repairs done in an hour! They also have cool consignment pieces. I will be back for that cross necklace soon. Thanks Kevin.”
“We visit this store every time we are in town.
The staff here are wonderful.
Always quick to help but also know when to leave you to browse.
Love this store”
“Ann was one of the sweetest people I’ve had the experience of encountering on this trip. I so badly wanted to find a small jewelry shop with unique items and because it’s Feb most things are closed for the season. My husband and I were walking the boardwalk and she just happened to be cleaning her shop. My husband asked her if she was open and she very kindly let us in and showed us around. She took the time to explain each piece and we learned a lot about her history and the history of the pieces. I’m so very glad we found this shop today, it made my trip ☺️”
“The staff was very kind and helpful when we came to get my daughter’s ears pierced. I was nervous but they were very knowledgeable and helpful. They even had two lady’s do it at the same time so she didn’t have to do one and then the other. It was a great experience and my daughter loves her earrings!”
“Love this boutique! Super cute clothes and very friendly / helpful staff made for a great first experience while on vacation! Will definitely be on my “Go to” places on future trips when in Destin!”
“Beautiful selection and super friendly staff Stephanie was very helpful and perky. I bought a very nice crystal signature pen and I absolutely love it. Lots of pretty crystal figures and jewelry.I plan on going back and purchasing a crystal face watch for myself and look forward to seeing their friendly associates again :)”
“Staff Walter very friendly and helpful. Store was large and such a wonderful selection to choose from. Loved the layout of this chicos store! One of the best chicos stores I have visited!”
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“Had 3 watches tended to. Staff were extremely friendly/knowledgable and the service outstanding. If looking for an alternative location to service Breitling or Tag Heuer in lieu of their ridiculous shipment and turnaround times for simple services- look no further!”