Journeys
Shoe Stores
Hours:
10562 Emerald Coast Parkway West, Destin FL 32550
Hours
About Journeys
Journeys is a retail store known for its friendly staff, good customer service, and clean environment. Several reviews highlight the helpfulness of associates, with many customers praising the kindness and knowledge of employees like Joie and Mara, who provided expert assistance during shoe fitting and helped customers find the right sizes. One customer appreciated the store's welcoming atmosphere and the opportunity to join the Journeys program for discounts. The store offers a variety of options, making it a great stop for shopping trips, especially when looking for matching shoes or specific sizes. The store is also appreciated for its consistent hours, staying open later than some outlets, which is convenient for shoppers. However, some reviews mention limited options and occasional issues with employee behavior. In one instance, a staff member was perceived as rude and unhelpful, which affected the overall experience, though this was not common. The store maintains a clean appearance and has a good selection, but some items may not be available online or in-store. Overall, Journeys is recognized as a friendly, helpful, and clean store with a welcoming atmosphere, though it sometimes faces challenges with stock options and employee interactions.
Most Recent Reviews
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August 2026
Huge shoutout to Aryane and Amanda! They gave us 10/10 service from the moment we walked through the door. They were so patient while answering all my extra questions and super sweet with my daughter, who was running all over the place. They stayed completely professional, polite, and respectful the entire time. Highly...
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August 2025
Both associates who helped me were very friendly and the store had plenty of options to choose from. I ended up returning my purchase the next day, but the gentleman who assisted me with the return was extremely pleasant and understanding. Great customer service makes all the difference and this store delivered.
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August 2025
Both associates who helped me were very friendly and the store had plenty of options to choose from. I ended up returning my purchase the next day, but the gentleman who assisted me with the return was extremely pleasant and understanding. Great customer service makes all the difference and this store delivered.
More Comments(37)
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Destin, Florida
