Journeys is a retail store that offers a wide selection of shoes, clothing, and accessories for men, women, and kids. The store features popular brands like Converse, Vans, Crocs, Birkenstock, HeyDude, Dr. Martens, UGG, Timberland, New Balance, and adidas. Customers appreciate the friendly and helpful staff who assist in finding the latest styles and help define personal looks. Many reviews highlight positive experiences with staff members who are cheerful, patient, and eager to help, even during busy times. However, some customers have encountered unprofessional behavior, such as a rude comment from a staff member that was embarrassing and disappointing. Overall, customers enjoy the variety of trendy options and the welcoming atmosphere, with staff members often praised for their kindness and helpfulness in making shopping a pleasant experience.
I needed to swap shoes i ordered off the site because they were too small. The young lady that helped me was so nice and helpful. I wish i could remember her name. Very pleasant experience.
June 2024
Catey was super polite and helpful and answered all of my questions! Wish everybody had such smart and nice employees
December 2023
Very professional team of people, busy weekend but made sure that they checked on each customer
