Wells Fargo Bank in Destin is dedicated to supporting customers' financial goals with personalized attention and convenient self-service tools. Visitors are encouraged to stop by or make an appointment for assistance. However, some customers have experienced challenges when trying to resolve issues over the phone, leading them to visit the local branch for help. At the Destin location, customers have praised the professionalism and knowledge of employees like Jon Adams and Mark Campbell, who have successfully resolved problems that were not addressed adequately by phone staff. Customers have noted that despite initial frustrations, the in-person assistance provided by the branch staff has been excellent, with several individuals receiving great support from the branch manager and other team members. Overall, while some customers faced difficulties initially, the dedicated service at Wells Fargo Bank in Destin has turned their experiences around, leaving them satisfied with the help they received.
They only have 1 teller. Took 35 minutes with 3 people in front of me in line before finally helping me. Will never come to the Destin Commons branch again. Looks deserted, They should be ashamed that they had no one else to help her!!
May 2025
That's my bank!!! Just wish that they had more location!!!! Great customer service on the inside of the bank!!!!
March 2025
Terribly understaffed. One teller at the drive-through one teller indoors. A line out the door with people leaving. Their exchange rate for US dollars to euros is 4% less than the actual. That’s not cool.
