Bank of America provides lobby service only. The location follows enhanced cleaning procedures and may have modified hours. Clients report very positive experiences with relatively empty banks and no wait times during scheduled appointments. Associates are described as polite, professional, helpful, and excellent. They provide patient assistance with doubts, questions, and advice, leading to very good experiences and smooth transactions. Customers report being very satisfied and happy with the service and results.
Do not. DO. NOT. Use the atm outside the front door - it billed the completely WRONG amount on my check that I DESPERATELY need RIGHT NOW, and I'm forced to wait almost 4-10 business days for the claim to be settled.
March 2026
I went in to verify my id since I opened an account online on a Saturday morning and was assisted instantly. Cecilia helped me open my account and made sure I left with all the information I needed. Everyone was friendly and welcoming! I am very happy that i chose to open an account at this location with Bank of America.
December 2025
They make you wait hours. And the agents are just playing with their computers making the appereance they are busy. Big disappointment!