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February 2024 by Evelyn Diaz
No enough tellers, imposible to change a check, long lines and only one teller, need to improve service
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February 2024 by Angel Herrera
All good. No trouble at all
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February 2024 by andrea linares
No se les ocurra depositar dinero en este banco, el día viernes hice un depósito en cash de $1,300 y al momento de que el cajero estaba contando mi dinero se apagó y se quedó con mi dinero y también con mi tarjeta, entonces fui adentro para pedir ayuda y el de seguridad me cerró la puerta en la cara, llamo al banco y ellos tampoco me resuelven!!
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February 2024 by Andrei
Loss of time
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January 2024 by Liliana Guillen
Worst service ever!
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January 2024 by Julian Viso
Arrived at the door about 4 pm and I was told I could not coming because they had too many customers waiting. Very rude attendant!!
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January 2024 by Karen Luz Ortiz
All the officials are very friendly and efficient. From the moment you enter and continue to the suggested office. Marco Rodriguez clarified all doubts with patience and clarity! 20 out of 10 I would rate
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December 2023 by Frank Fernández Pollán
Terrible service, few cashiers serving customers and the representatives who serve lack knowledge and information to solve customer problems.
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December 2023 by Ray South Florida Living
If I could I would give no stars. It’s Friday beginning of the month 15 people in line and just one cashier working it’s ridiculous. Every time I come the same thing not enough employees for the volume.
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October 2023 by Johnny B.
Never this guy who ever is manager at this Bank of America on oct 23rd 2023 3:50 is literally the most incompetent human astound and I don't feel bad about saying it. I'be banked with Bank of America for 15+ years and this guy doesn't want to cash a check for me when I have been getting these exact same ones direct deposited for a year now. And since I'm asking for it in cash. He starts looking at me like I'm a criminal and I made a fake check. Bank of America this guy shouldn't be working with you to pre judge someone and it's not like I'm dressed in shorts and baggy clothes even though that doesn't matter either. Then the guy literally writes on the check so I can't get it cashed today like who are you?
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June 2023 by Willy Lopez
waiting time is crazy here,...!!!!!!!!! not enough employees and they just work from 10-4 pm,.. really bad !!!!!!
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March 2023 by Alberto Loaiza
The worst Bank of America branch in Miami, The lack of good management is too evident. They are slow, rude and careless about customer's time. Only one cashier available for 20 people. Don't open any account in this branch, you will regret it.
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March 2023 by Charlie Doukaki
TOO MUCH waiting time and only one cashier. Manager Maria did nothing to expedite the line when she very well was witnessing the slowness of the service today Monday 03/27 between 2:00 PM and 3:30 PM. SO SAD!!!, close this location PLEASE!
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February 2023 by Luis Romero
10 employees with no sense of urgency. Atrocious management of time. Was coming to do business, will probably just close my account at this point. Avoid this place.
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February 2023 by Erick Maitin Morales
The most disrespectful attitude of their employees to myself. 45 minute waiting to open a business account and in the meantime the employees wasHaving conversation aboutpersonal things. This is kind of situation where people don't deserve a jobs like this.
