LensCrafters at Macy's, located at 1405 NW 107th Ave, is committed to providing quality eyecare and ensuring customers see their best. They offer comprehensive eye exams, premium lens solutions, and an extensive selection of designer brands, including Prada, Versace, Ray-Ban, and Oakley. The store accepts most vision insurance plans, making it accessible for many. Customers have praised the staff for their exceptional service, particularly highlighting Christine, who is noted for her professionalism, knowledge, and friendly demeanor. She has a talent for making the experience enjoyable, providing thorough explanations of options for new glasses, and ensuring that every detail is perfect. Many reviews mention her ability to turn a routine visit into a remarkable experience, creating a warm and welcoming atmosphere. The store consistently delivers glasses ahead of schedule and is recognized for its thorough and attentive staff. Overall, LensCrafters at Macy's is recommended for anyone seeking quality eyewear and outstanding customer service, with Christine often singled out as a standout employee who enhances the shopping experience.
Professional and very courteous. All staff was very attentive.
August 2025
Luis was so helpful since the moment we walked in. We were coming from Coral Gables location where our experience was not the best, but Luis explained everything with the clear purpose to fix the problem. Thank you, we appreciate you!
August 2025
Frank Cossio was absolutely awesome! Very well customer oriented and a pleasure to deal with.
