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January 2024 by Norberto Ricardo
Great, a little expensive but expensive has its charm, don't you think? ?
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January 2024 by Johana Agudelo
MI love Sephora, but the service in the store is disappointing, the consultants don't have all the products at hand, they don't have knowledge of the products and the manager lacks a lot of attention to the customers.
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January 2024 by Gisell De Alvarez
I love Sephora everything at a good price and I find what I want and they are very friendly. I visited the one on 120 and 135 for Costco
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January 2024 by Jose Miguel Suárez
The experience was great. From the moment we arrived, Miss Sandra attended to us and led us throughout the store until we were able to buy exactly what we were looking for, with unusual professionalism. The range of products is very wide and the atmosphere is unbeatable for customers.Thanks for everything. Congratulations!!!
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January 2024 by taimy &guido14
They always assist me quickly and I find what I'm looking for
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January 2024 by Sylvia Batista
Other than the cashiers, every time I go to Sephora at this location I get no help and the worse attitude from the employees, it's becoming a place to avoid on my trips to the mall. Very unfortunate!
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January 2024 by Ramon Yepez
The worst attention
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January 2024 by Poonam Kapoor Popli
The staff is very friendly and helpful if you can find one that is not busy with another customer. Sephora is great for getting my favorite cosmetics.They've all good brands on good deals..
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January 2024 by Luisa Montiel
I love it but the store is very messy and looks dirty.
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January 2024 by TEREIDA ISABEL Pereira
Good atmosphere.
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January 2024 by Rania Pach
I simply love that they have the availability of having the products in stock since many times I couldn't find them because they sell out quickly in other stores but in this case it is different, their staff is helpful and calm. I appreciate these types of stores ?.
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January 2024 by Lucy Yankowy
Nice place to buy skincare products.
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January 2024 by Iliana Monterrey
I'll just say that it is my favorite store to buy my products, I always find what I need, you just have to go very early since some products sell out very quickly like Rare Beauty's blushes.
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January 2024 by Camilo Ramirez G
Store specialized in cosmetics
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December 2023 by Ashley M.
Usually I never want to write a review for a store in the mall but after having such a negative experience I knew I had to share. I used to LOVE coming to this Sephora. It was always well stocked, the employees tended to keep to themselves and it wasn't as congested like the Sephora in Dadeland. That all changed when I came to exchange a fragrance that I was given as a gift. First, I went to the fragrance section only to notice that most fragrances are kept in locked cabinets. Usually not an issue if there is a dedicated employee who is paying attention. The staff member working the fragrance section was actively trying to avoid anyone asking them questions, walking around the section and evading eye contact. After 15 minutes of trying to get their attention, they finally opened the locked drawer and let me know that I would not be able to hold onto the fragrance as I shopped around, it would be waiting for me at the counter behind the cash wrap. Between the locked cabinets and the not being able to hold on to what you want to buy, I was already feeling uncomfortable. When it came time to pay, everything went significantly down hill. You know there is a problem when you have four or five people on cash wrap and the line doesn't budge. Finally it was my turn. I greeted the staff member (no response but an eye roll and a pop of their chewing gum) and let them know I was here to exchange this brand new, sealed perfume for the one behind them. They proceed to completely open the package, spray the perfume, smell it, spray it again only for me to be asked (with attitude) "did you use it?" (No but you just did...) I told them no and they proceeded to ask me to approve the return. I reminded them I wanted to exchange but they were trying to hurry me up so they just ignored me and shoved the receipt at me. I had to get upset and remind them once again that I was doing an exchange for a fragrance behind them. They let me know that I had completed a return and that I couldn't purchase the fragrance. I reiterated again that i wanted to purchase the other fragrance. During the whole exchange I was given attitude, eye rolls and pops of chewing gum. After getting a manager involved I FINALLY got the perfume I wanted and booked it out of there. I think this Sephora could benefit from better employee training and management. I wouldn't recommend it to my worst enemy.
