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March 2024 by Veronica Manga
I always look for good customer service. Israel at Zales in International Mall exceeded a five star review. The experience from the moment my husband and I walked in to the moment we walked out with my wedding ring was extraordinary. He is definitely what a true customer service should be. Thank you Israel for your continuous smile, honestly, help, professionalism and the value you gave us as your customers. I am in love with my ring. We will definitely contact you next time we come to Zales. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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February 2024 by Carlos
A few days ago I was in the store after seeing an opal ring online, to receive more information, I decided to buy with the young Arianna Martínez because she provide me an excellent costumer services and I decide to open a credit line with her an purchase the ring and warranties with her, with my eyes close I recommend her, excellent product knologe and costumer service and at the end she thanks me for the Business
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January 2024 by Evelyn Castro
The associate that assisted me was very helpful and cordial.
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December 2023 by Morena Venenosa
Always great and friendly customer service! Very good selection of jewelry! Good prices! ?
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December 2023 by michael delvalle
I have been shopping around all week and Israel and Ariana by far gave me the best service not pushy or trying to over so you on things you’ve only very transparent and honest I really recommend coming to this location
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December 2023 by raisa hernandez
The best service, I recommend Janet 100%. She is a very nice person, very helpful, helped me with everything
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October 2023 by Giselle Garcia
My fiancé and I went to Zales to pick out our wedding bands and received amazing customer service from Janet Hernandez ! She was patient with us and helped us pick the rings we loved, she even helped us get them engraved. We are so grateful for her time and efforts.
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October 2023 by Magaly Martinez
Excellent customer service very professional and friendlySales person name: Isrrael Molina
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October 2023 by Sonia Edrosa
I had the pleasure of working with Arianna at Zales store, and I can't say enough about their exceptional service and expertise. From the moment I walked in, Arianna made me feel like a valued customer. They took the time to understand my preferences and guided me to the perfect piece of jewelry. Their knowledge of gemstones and design was impressive. The end result was a beautiful, custom piece that I absolutely adore. I highly recommend Arianna and this jewelry store for anyone seeking a personal and delightful jewelry shopping experience.
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October 2023 by Hevia Sierra
Been waiting for 40 min , not even once has anyone addressed me they have completely ignored me and my requests to pick up an order, the lady (vivian) at the international is extremely rude and has no interest other than getting commission, I worked in customer service since I was 15 years old and I understand it can get super busy but I have never ignored a customer regardless of the reason they are in thw store, DONT COME TO THIS STORE !!!
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October 2023 by Mommy Danz
Israel was an excellent agent for your store. He helped us above and beyond and we are so happy with our purchase and will continue to come back to the store and Israel is an asset And an excellent manager and person. Thank you so much!
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October 2023 by Odalis Rosales
Janet Hernández was great. She was Personal and understood my issue and wishes.
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May 2023 by Madelyn Reyes
I had a situation with a refund and the store manager went out of his way to help me out. Thank you Israel, I finally had it resolved!
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May 2023 by Jason Desdin
Arianna has done an excellent job in helping us find the right ring. She very kind and flexible with the little changes we would want to make. I was able to find the ring of my fiancés dreams and for a much better price than competition jewelry stores. Thank you!
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May 2023 by Johnny Ore
Store Manager excellent customer service absolutelyAMAZING THANK YOU!!!