-
September 2023 by Michelle Smith
I took my watch to have the battery replaced and they broke it. They said they would fix it, it's been about 2 months and I still don't have my watch back. I have to keep calling them and all I'm get is excuses. DO NOT use this jewelry store.. My next step is contacting a lawyer. This was an expensive watch and shouldn't have to be the one contacting them to find out what the hell is going on.
-
April 2023 by Dawn Wilbur
Brought my engagement ring here because 2 prongs were bent. They did a great job. Plan on going back to get it resized soon.
-
November 2022 by Dawn Cisneros
I was able to get links removed from my new watch for 1/4 the price I was quoted by jewelry stores up at the mall. I walked in and waited while the service was completed. The staff was polite and friendly. I will definitely use them again for battery replacement when the time comes.
-
January 2022 by Julia Turner
He broke the stem on my watch while changing the battery and said he didn't and wouldn't repair it. I took it to another jeweler and he said, yes, it was definitly broken when the case was put back on. Would never go there again.
-
January 2020 by Steve Caiola
Highly recommended, fast service!
-
May 2019 by Crystal F.
My husband took his necklace in to be fixed, the clasp broke. They said it would be done the next day... two weeks later they finally had it done. Never apologized, didn't offer a discount for the horrible service or their lies of when it was going to be done! Will never go there for anything.
-
July 2018 by Donald G
My mother dropped off her $1800 Omega watch 2 years ago for a minor repair at this jewelry shop. Two weeks later she called to find out the progress on the repair to learn only that they were robbed and that he wasn't able to get the watch repaired due to all the chaos from the robbery. My mother recently went by the jewelry shop, about a month ago, to inquire about her watch and was given another lame excuse. I'm beginning to think he ( Dave the owner) stole my mother's watch. My next step is to get the law involved. This guy Dave is a real schister. Beware.
-
January 2017 by Aaron Wood
Custom ordered a ring from them, but I shipped out before it got in. Contacted them and explained my situation and they shipped it next day to my desired location. Great selection and fantastic customer service. 5/5