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October 2025 by Colter Hancock
Terrible
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September 2025 by Donna HorneyRoberts
Ainsley answered my call. I needed help really bad. Without mentioning a competitor of yours, my car was totalled by someone driving one of their cars. That driver was at fault and sited. I needed car, without having to break my bank, waiting on insurance payment. I did have the Hertz car for almost a month. Everything and everyone was very understanding and helpful ☆☆☆☆☆5 star without a doubt.
Kat, was my closer. She took my return. She was so very pleasant. Very helpful. Kind. Everything and everyone was very smooth including the car😊
Thank you HERTZ
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September 2025 by Trish Cole
Don’t bother with the “other Agencies” these guys are great! Check them out! We had a bad experience recently with another agency and got this referral from a family member. We were very happy we used Hertz.
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September 2025 by Marla Wallace
Nice clean cars with a good variety.
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September 2025 by Jessica Shoemaker
Process was quick and easy, both picking up and returning!!
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September 2025 by Michael Pembleton
The 1st car had a huge dent in to back quarter panel and as soon as I turned it on it stated to Change Oil Now !~ The 2nd car was great but we wanted to keep it for another week. The re-rental was twice the cost of the 1st one so I booked another vehicle drove to the airport to return and was told we could just keep the same one. I've used Hertz for over 40 years in my Air Force career and i cannot believe how bad they have become, I always stuck with Hertz because they always put their customers 1st. They have lost the personal touch and you can't even speak to an American on the phone, its set to an Ai helper. When you finally get through to them your speaking to someone who has little English speaking capabilities in another country that really could care less about your problems.
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August 2025 by Dejacques Cole
Great small place and very easy to navigate. Everyone was friendly as well.
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August 2025 by Billy Howard
Excellent service, friendly and super fast!
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August 2025 by Regina
Poor return process. Wanted to extend rental an additional 6 hours and was told it would cost an additional $300. Ridiculous!! Ended up sleeping in the airport overnight because we did not want to pay the $300 extra.
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August 2025 by Olmo Mantilla
Very easy
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August 2025 by Betty C Walker
The Hertz team made our rental go smoothly. I appreciate their care in getting us to our car in a timely manner. Thank you so much.
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August 2025 by Tanya McConnell
Awesome customer service. Got me a larger vehicle for a great price.
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August 2025 by Curtis Endicott
Very easy nice cars
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July 2025 by Catalina Herrera
Do not use them! If you do- have a backup plan! They charged me $95 cancellation fee bc I canceled at 1pm bc we had waited all day to get a car rental which we had booked months in advance for 8am. I called to cancel n they still said they didn’t have any cars until “who knows when” yet they still charged my credit card. The lady at the front desk was also very rude! Waiting to hear back from “Lady L”
At customer service bc I want my money refunded back!!
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July 2025 by Melissa Bruhl
Fast, easy, friendly, and helpful!
