Rack Room Shoes has been a trusted footwear retailer for over 95 years, consistently offering quality shoes for men, women, and children at value prices. With a wide variety of nationally recognized brands and exclusive options in athletic, comfort, dress, and casual styles, customers can find the perfect shoes for their needs. The staff is knowledgeable about the inventory, and the store provides a pleasant shopping experience, even during busy back-to-school seasons. While prices may be higher than direct retailers or online, the excellent customer service, such as the assistance provided by Jazz, Moses, and Jules, makes Rack Room Shoes a popular choice for affordable, quality footwear.
Had to mention Jazz and the gentleman that also helped in the men's shoes. Both climbed the ladders twice. Jazz showed me Reef flip flops. Made me taller, made my ankle feel supported super cushioned like my Hoka sneakers. I'm so happy. 🌟Stellar customer service. Kudos to all.
August 2025
Shout out to Jazz! She went above and beyond to make sure we were taken care of while we were in the store. Extremely uncommon to find top tier customer service these days! Thank you Jazz!
August 2025
The staff was well knowledgeable about their inventory and over all the experience. Although we went during the back to school shopping we are still able to walk throughput the store.