Best Buy offers a friendly and helpful shopping experience at this location. Staff members are attentive, professional, and willing to assist with various needs. Customers appreciated associates like Stacy, who took the time to explain product features and share personal experiences, making conversations refreshing. Other staff, including Janet, demonstrated dedication by trying to resolve issues with electronics, such as a tabletop Pac-Man machine and a work computer replacement, ensuring customers felt supported and valued. The Geek Squad team is knowledgeable and approachable, providing services like fixing software issues on computers at no charge. Customers also highlight the store's large selection, competitive prices, and efficient service, especially when packages are ready for pickup. However, some concerns were raised about the app, as one customer experienced inconvenience when their purchase was transferred to a different pickup location miles away after payment, despite the product being in stock. Overall, the store is praised for its helpful staff, good prices, and positive service, with minor issues noted regarding the app experience.
